Diana Quintero
Tolleson,Arizona
Summary
Successful, resourceful, and ambitious - with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Overview
11
11
years of professional experience
1
1
Certification
Work History
VIP Flight Attendant
IAero Airways
08.2021 - 04.2024
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Maintained accurate records of supplies such as meals, snacks, beverages, blankets, pillows.
- Completed paperwork related to passenger manifests accurately after each flight.
Clinical Administrative Coordinator
UnitedHealthcare
12.2017 - 08.2021
- Responsible for uploading and requesting clinical information for inpatient care nurses.
- Meeting monthly quotas.
- Attending weekly meetings.
- Using logic and accuracy when handling member's sensitive information.
Assistant Store Manager
Hot Topic
05.2016 - 12.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Assistant Store Manager
Castle Megastore Group
04.2013 - 11.2015
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Some College (No Degree) - Theater Arts
Maricopa Community Colleges - Glendale Community College
Glendale, AZSkills
- Verbal and written communication
- Leadership Qualities
- Time Management
- Bilingual
- Problem Solving
- Ability to intake large amounts of new information
- Decision-making skills
- Adaptability and Flexibility
- Analytical Thinking
- Customer service
- Attention to detail
Certification
- FAA Certification
- Caregiving Certification
Languages
Spanish
Native/ Bilingual
French
Limited
Contact
Tolleson, Arizona 85353
Education and Training
other,Glendale, AZ
Timeline
VIP Flight Attendant
IAero Airways
08.2021 - 04.2024
Clinical Administrative Coordinator
UnitedHealthcare
12.2017 - 08.2021
Assistant Store Manager
Hot Topic
05.2016 - 12.2019
Assistant Store Manager
Castle Megastore Group
04.2013 - 11.2015
Some College (No Degree) - Theater Arts
Maricopa Community Colleges - Glendale Community College
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