Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Ramos

San Francisco,CA

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team or situation. Reliable and dedicated with hardworking and resourceful approach. Friendly, welcoming and kind to all!

Overview

1
1
year of professional experience

Work History

Zoo Teen Intern

Lamar Harris / Enterprise For Youth
06.2024 - Current
  • Analyzed problems and worked with teams to develop solutions.
  • Assist in the set-up and breakdown of the Junior Jungle interactive gallery.
  • Learn about animal facts for Bio carts and share educational information with guests.
  • Run educational programs and games for zoo visitors.
  • Rotate through Marketing and Conservation Teams, assisting with social media and survey projects, as well as animal observations.
  • Gained valuable experience working within a specific industrys
  • Collaborated effectively with team members fostering a cohesive work environment to accomplish shared objectives.

Education Volunteer Docent

Aquarium Of The Bay
06.2023 - Current
  • Participated in hours of training
  • Adapted and learned landscape fast
  • Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors
  • Read handbooks including information on exhibits and best ways to deal with different situations as well as assist guests
  • Checked on exhibits frequently, incase a report on usual behavior was needed
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Team Member

Poke House
07.2023 - 06.2024
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Improved facility cleanliness by performing daily maintenance tasks such as wiping, washing dishes, sweeping, and mopping.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Managed online orders, welcoming guests and maintained full awareness
  • Trained new team members by relaying information on company procedures and safety requirements.

Gardener

Enterprise For Youth Employment
06.2023 - 08.2023
  • Used hand-held tools to maintain green spaces
  • Worked with others as a team to beatify Golden Gate Park
  • Helped sweep and clean after finishing work
  • Performed transplanting, cultivating, trimming, fertilization and pruning tasks.
  • Enhanced garden aesthetics by implementing creative landscape designs and plant arrangements.

Server Volunteer

Lowell High School
04.2023 - 04.2023
  • Served customers in a timely and efficient manner
  • Worked with classmates and solved any setbacks as a team
  • Promoted food in order to enhance sells
  • Served food and beverages to students and immediately remedied issues with orders

Education

Lowell High School
05.2025

Skills

  • Workplace Safety
  • Multitasking
  • Time Management
  • Teamwork and Collaboration
  • Customer Service
  • Enthusiastic Attitude
  • Interpersonal Communication
  • Equipment Operation
  • Tidy
  • Quick Learner

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Zoo Teen Intern

Lamar Harris / Enterprise For Youth
06.2024 - Current

Team Member

Poke House
07.2023 - 06.2024

Education Volunteer Docent

Aquarium Of The Bay
06.2023 - Current

Gardener

Enterprise For Youth Employment
06.2023 - 08.2023

Server Volunteer

Lowell High School
04.2023 - 04.2023

Lowell High School

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Diana Ramos