Diana Razo
San Antonio,US
Summary
Assistant Director of Nursing with over 24 years of extensive expertise in long-term care, acute care, and home health settings. Proficient in team building, healthcare administration, and patient care, with a strong emphasis on employee motivation and OSHA compliance. Committed to fostering a supportive environment that emphasizes staff training and the delivery of high-quality medical care.
Overview
23
23
years of professional experience
Work History
ADON
The Healthcare Center Patriot Heights
04.2025 - Current
- Oversaw daily nursing operations, ensuring compliance with healthcare regulations and standards.
- Led staff training programs to enhance team skills and improve patient care outcomes.
- Developed and implemented quality assurance protocols, elevating service delivery at the facility.
- Collaborated with interdisciplinary teams to streamline patient care processes and improve communication.
- Facilitated onboarding of new nursing staff, providing mentorship and guidance in best practices.
- Conducted regular audits of nursing documentation to ensure accuracy and compliance with policies.
- Managed staffing needs effectively, ensuring appropriate nurse-to-patient ratios during all shifts.
- Mentored new nursing staff, fostering professional growth and development while maintaining high standards of patient care.
- Reduced medication errors by conducting thorough medication administration audits and providing feedback to nursing staff.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients, ensuring optimal health outcomes.
- Facilitated open communication among team members, promoting a positive work environment conducive to collaboration and problemsolving.
- Enhanced staff competency through regular training sessions and performance evaluations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Performed rounds to observe care and interview staff, residents, and families.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Assistant Director of Nursing
Castle Hills Rehabilitation
01.2021 - 04.2025
- Oversaw nursing staff, ensuring adherence to clinical protocols and quality standards.
- Developed and implemented training programs for nursing personnel to enhance skill sets.
- Managed staffing schedules, balancing resource allocation with patient needs and regulatory requirements.
- Mentored junior nursing staff, fostering professional development and promoting best practices in care delivery.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Performed rounds to observe care and interview staff, residents, and families.
- Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.
- Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
- Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
- Enhanced staff performance through regular training sessions and professional development opportunities.
- Coordinated with physicians on complex cases, ensuring seamless communication among healthcare professionals involved in patient care.
- Promoted a culture of teamwork by encouraging open communication among staff members and facilitating collaboration across departments.
Charge Nurse/Supervisor
Brookdale Patriot Heights
02.2018 - 08.2019
Charge Nurse
Stone Oak Nursing and Rehab
04.2017 - 08.2018
Field Nurse
All Your Home Health
03.2017 - 02.2018
Charge Nurse
Legend Oaks Nursing and Rehabilitation
07.2016 - 03.2017
Charge Nurse
Sunrise Nursing and Rehabilitation
02.2016 - 07.2016
Charge Nurse
Mesa Vista Nursing and Rehab
06.2014 - 10.2015
Office Manager/Scheduler/Intake/HR/Alternate Administrator
American Medical Home Health
01.2012 - 02.2014
Scheduler/Intake/DME
Living Tree of Life Home Health
02.2011 - 01.2012
Office Manager/Scheduler/Intake/Payroll/HR
Honor Care Home Health
06.2010 - 02.2011
MDS Coordinator/Medical Records, Department Head
Sava Senior Care
02.2009 - 06.2010
Field Nurse/PRN
Torres Home Health
07.2007 - 02.2008
Field Nurse/PRN
Adventia Home Health
07.2007 - 02.2008
ADON/MDS Coordinator/Department Head
Maverick Nursing and Rehab
01.2006 - 07.2007
ADON/MDS Coordinator/Department Head/Charge Nurse
Eagle Pass Nursing and Rehab
01.2003 - 01.2006
Education
RN-ADN -
NAU University
Skills
- Team collaboration expertise
- Contract Negotiations (Experienced)
- Staff development
- HIPAA Compliance (Experienced)
- Payroll (Skillful)
- Patient Care (Experienced)
- Skilled in developing care plans
- Team motivation initiatives
- Effective problem resolution
- Healthcare knowledge
- OSHA Compliance (Experienced)
- Healthcare administration expertise
- Experienced in nursing
- Medical Records (Skillful)
Courses
NAU
Languages
English
Native or Bilingual
Timeline
ADON
The Healthcare Center Patriot Heights
04.2025 - Current
Assistant Director of Nursing
Castle Hills Rehabilitation
01.2021 - 04.2025
Charge Nurse/Supervisor
Brookdale Patriot Heights
02.2018 - 08.2019
Charge Nurse
Stone Oak Nursing and Rehab
04.2017 - 08.2018
Field Nurse
All Your Home Health
03.2017 - 02.2018
Charge Nurse
Legend Oaks Nursing and Rehabilitation
07.2016 - 03.2017
Charge Nurse
Sunrise Nursing and Rehabilitation
02.2016 - 07.2016
Charge Nurse
Mesa Vista Nursing and Rehab
06.2014 - 10.2015
Office Manager/Scheduler/Intake/HR/Alternate Administrator
American Medical Home Health
01.2012 - 02.2014
Scheduler/Intake/DME
Living Tree of Life Home Health
02.2011 - 01.2012
Office Manager/Scheduler/Intake/Payroll/HR
Honor Care Home Health
06.2010 - 02.2011
MDS Coordinator/Medical Records, Department Head
Sava Senior Care
02.2009 - 06.2010
Field Nurse/PRN
Torres Home Health
07.2007 - 02.2008
Field Nurse/PRN
Adventia Home Health
07.2007 - 02.2008
ADON/MDS Coordinator/Department Head
Maverick Nursing and Rehab
01.2006 - 07.2007
ADON/MDS Coordinator/Department Head/Charge Nurse
Eagle Pass Nursing and Rehab
01.2003 - 01.2006
RN-ADN -
NAU University