Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diana R. Castillo

Tucson

Summary

Compassionate healthcare professional with a proven track record of exemplary skills in direct patient care and healthcare team support. With 14+ years of experience, possesses a communicative and collaborative demeanor that has contributed to superior performance in the healthcare industry. Successfully handles multiple complex cases with accuracy and dignity, ensuring the highest level of care for each patient.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Radiology Technologist

Tucson Medical Center
03.2022 - Current
  • Promoted a positive work environment by collaborating effectively with colleagues from diverse backgrounds and skillsets.
  • Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
  • Improved patient experience by maintaining a compassionate and efficient approach during radiologic procedures.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
  • Produced high-quality images for accurate, reliable review and interpretation.
  • Exhibited strong problem-solving skills when faced with challenging cases or equipment malfunctions, resulting in minimal disruptions to workflow.

Clerk/Patient Care Technician

St Mary's Hospital
10.2014 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments, and therapies
  • I answered telephone calls, responded to requests for information and routed callers to correct personnel or departments
  • Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information

Referral Coordinator/Billing Specialist

Catalina Pediatrics
03.2008 - 07.2014
  • Scheduled patients according to availability, urgency, and insurance authorization guidelines
  • Verified documents and associated records to catch and resolve discrepancies
  • Developed productive working relationships with numerous insurance company representatives
  • Prioritized referrals according to urgency and adhered to appropriate referral deadlines
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process
  • Contacted insurance providers to verify insurance information and obtain billing authorization

Education

Associate of Applied Science - Radiology Technologist

Pima Medical Institute
Tucson, AZ
12.2022

High School Diploma -

Sunnyside High School
Tucson, AZ
05.1996

Skills

  • Bilingual English/Spanish
  • Teamwork and Collaboration
  • Patient Care
  • Multitasking and Prioritization
  • Experience with Carestream, GE, and Siemens Imaging Systems
  • Portable X-ray
  • Pediatric imaging
  • Trauma imaging
  • Diagnostic imaging

Certification

  • Patient Care Tech
  • CPR
  • Constant Observer
  • Registered Radiologic Technologist (R.T.(R)) - American Registry of Radiologic Technologists (ARRT).

Timeline

Radiology Technologist

Tucson Medical Center
03.2022 - Current

Clerk/Patient Care Technician

St Mary's Hospital
10.2014 - Current

Referral Coordinator/Billing Specialist

Catalina Pediatrics
03.2008 - 07.2014

High School Diploma -

Sunnyside High School

Associate of Applied Science - Radiology Technologist

Pima Medical Institute
Diana R. Castillo