Summary
Overview
Work History
Education
Skills
Baking
Timeline
Generic

Diana Reed

Granite City,IL

Summary

Hard working individual with an assortment of skills due to working in custodial work, daycare, and bakery fields. Highly motivated and ready to work, adjustable schedule, dependable, friendly and fast learning. Works well in customer service, and exceedingly well in quieter environments, such as cleaning over night, or when assigned individual tasks.

Overview

2
2
years of professional experience

Work History

Custodian

Maryville Christian School
05.2023 - Current
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Pastry Chef

Dukes Bakery
03.2022 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Packaged and priced each product according to company pricing procedures.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Researched and tested new cake recipes to expand product line of bakery and provide more selections to customers.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Followed food safety standards when handling ingredients.
  • Managed display cases to verify freshness and attractiveness of products.
  • Replenished bakery items in display cases.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.

Teachers Aide

Good Shepherd Lutheran School
03.2021 - 03.2022
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Encouraged good behaviors using positive reinforcement methods.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Maintained safety and security by overseeing students in recess environments.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supported classroom maintenance and upkeep, organizing books and materials.

Education

High School Diploma -

Pennfoster
925 Oak St, Scranton, PA 18515
11.2020

Skills

  • Maintenance
  • Trash Pickup
  • Sanitization Techniques
  • Team Collaboration
  • Skilled Housekeeper
  • Remove Trash
  • Cleaning and Sanitizing
  • Spill Cleanup
  • Attention to Detail
  • Active Listening
  • Dependable and Responsible
  • Adaptable and Flexible
  • Bloodborne Pathogens
  • Work Assignments
  • Kitchen Equipment Maintenance
  • Cooking and Baking
  • Health and Safety Compliance
  • Cash Register Operations
  • Job Assignments
  • Verbal and Written Communication
  • Customer Service
  • Oral Communication
  • Product Inspection
  • Folding Clothes
  • Polishing Surfaces
  • Trash Collection
  • Child CPR
  • Emergency Procedures
  • Clean Floors
  • Daycare Management

Baking

Baking, despite its straight forward nature, presents the opportunity for creativity that I am able to exploit and bend for my self expression, and it creates something tasty I can share with others. The outcome is never the exact same and it makes more fun each time. I love experimenting and figuring out how to make my creations better with every attempt. Nothing makes me happier than self-improvement for the sake of it.

Timeline

Custodian

Maryville Christian School
05.2023 - Current

Pastry Chef

Dukes Bakery
03.2022 - Current

Teachers Aide

Good Shepherd Lutheran School
03.2021 - 03.2022

High School Diploma -

Pennfoster
Diana Reed