Leamsi Jose Regalado Borges
Edgewater,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to support team. Hardworking and passionate job seeker eager to secure entry-level Fire Cadet position.
Overview
3
3
years of professional experience
Work History
Server
Nonna Angela's
11.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Volunteer Firefighter
Anne Arundel Volunteer Fire Department
06.2022 - Current
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Expedited emergency response times by maintaining accurate knowledge of local streets, roads, and landmarks.
- Increased public awareness about fire safety through participation in community events.
- Demonstrated adaptability during crises by adjusting tactics based on changing conditions or new information.
- Provided swift medical assistance to injured individuals on scene as a certified first responder until paramedics arrived.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Completed training to stay in peak physical fitness and handle challenging tasks.
Server
Harper's Waterfront
03.2023 - 11.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Trainer
Chick Fil A
11.2020 - 03.2023
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
Education
Master of Arts - Education
Anne Arundel Community College
Arnold, MD06.2028
Certificate - Emergency Medical Services
Anne Arundel Community College
Arnold, MD12.2023
Certificate - Fire 2
Maryland Fire And Rescue Institute-UMD
Millersville, MD06.2023
Certificate - Hazmat
Maryland Fire And Rescue Institute-UMD
Millersville, MD03.2023
Certificate - Fire 1
Maryland Fire Rescue Institute-UMD
Millersville, MD12.2022
Skills
- Attention to Detail
- Continuous Development
- Problem-Solving
- Teamwork and Collaboration
- Fluent in Spanish
- Safety Understanding
- Positive Attitude
- Flexible Schedule
Languages
Spanish
Native or Bilingual
Timeline
Server
Nonna Angela's
11.2023 - Current
Server
Harper's Waterfront
03.2023 - 11.2023
Volunteer Firefighter
Anne Arundel Volunteer Fire Department
06.2022 - Current
Trainer
Chick Fil A
11.2020 - 03.2023
Master of Arts - Education
Anne Arundel Community College
Certificate - Emergency Medical Services
Anne Arundel Community College
Certificate - Fire 2
Maryland Fire And Rescue Institute-UMD
Certificate - Hazmat
Maryland Fire And Rescue Institute-UMD
Certificate - Fire 1
Maryland Fire Rescue Institute-UMD