Diana Remache
Queens,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Recruiter
TempWork Staffing Solution
06.2021 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Studied job descriptions and qualifications to determine applicant requirements.
- Implemented candidate tracking system, improving organization and follow-up with potential hires.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Customer Service Cashier
Money Transfer Agency
10.2020 - 03.2021
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Financial Advisor
Corporate “Juventud Ecuatoriana Progresista”
08.2015 - 08.2020
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Delivered strategic investment advice for individual and corporate clients.
- Increased client satisfaction by providing personalized financial advice and investment strategies.
Cashier
Corporate "Juventud Ecuatoriana Progresista"
08.2012 - 07.2015
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Brand Promoter (Temp)
Juan Marcet Retail
07.2011 - 10.2011
- Enhanced customer engagement for increased sales through product demonstrations and personalized interactions.
- Established and maintained positive relationships with customers.
- Greeted customers warmly and pleasantly answered inquiries.
- Worked with team to achieve sales goals for products.
- Maintained clean, organized and professional work environment.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Education
Certified Public Accountant (CPA)-Auditor -
University of Cuenca
Cuenca - Ec07-2012
Bilingual Secretary -
"Manuela Garaicoa De Calderón" High School
Cuenca - Ec09-2007
Skills
- Microsoft Office
- Call center experience
- Banking operations support
- High-energy attitude
- Positive and professional
- Problem-solving skills
- Multitasking Abilities
- Teamwork skills
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Recruiter
TempWork Staffing Solution
06.2021 - Current
Customer Service Cashier
Money Transfer Agency
10.2020 - 03.2021
Financial Advisor
Corporate “Juventud Ecuatoriana Progresista”
08.2015 - 08.2020
Cashier
Corporate "Juventud Ecuatoriana Progresista"
08.2012 - 07.2015
Brand Promoter (Temp)
Juan Marcet Retail
07.2011 - 10.2011
Certified Public Accountant (CPA)-Auditor -
University of Cuenca
Bilingual Secretary -
"Manuela Garaicoa De Calderón" High School
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