Diana Rincon
Freehold,NJ
Summary
Experienced and versatile professional with strong problem-solving ability. Fluent in Spanish, extremely organized and detail-oriented individual who thrives in an environment where hard work is recognized and rewarded. Ability to work independently or in teams and make decisions as required always keeping in mind the needs of the customer.
Overview
22
22
years of professional experience
Work History
Sales Account Manager
Hair Systems, Inc.
Englishtown, NJ
10.2006 - Current
- Successfully monitors performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Coordinates with internal departments as well as external vendors to ensure successful completion of tasks.
- Contributes ideas towards process improvements that would increase efficiency or productivity levels.
- Collaborates with cross-functional teams to define requirements for new initiatives.
- Manages and implements various projects to enhance efficiency and streamline processes
- Maintains a detailed database of project information including budgeting, resources and deliverables.
- Confirms raw material and component pricing and prepare customer quotations
- Ensures seamless coordination of order processes from start to finish utilizing QAD/MFG PRO.
- Participates in weekly production meetings to review customers' orders, discuss challenges, and process improvement possibilities
- Issues work orders to manufacturing department for production planning in the absence of the planner.
- Contributes to the success of multiple trade shows by providing assistance with travel logistics and on-site coordination, such as Cosmoprof North America, IBS, and Luxe Pack.
- Works alongside vendors to obtain packaging samples and pricing
- Spearheads coordination of artwork and ensures design compliance with equipment. Proactively follows up on approval processes for flawless execution while maintaining comprehensive files.
- Adequately handles sensitive information provided by customers, including detailed product specifications
- Ensures effective communication by providing translations in operational meetings and training sessions for company employees.
- Manages communication channels between various teams involved in the execution of complex projects.
- Collaborates with senior leadership on strategic planning initiatives related to future projects.
Assistant to Director of Manufacturing
05.2005 - 10.2006
- Developed positive relationships with internal customers through effective communication techniques.
- Archived confidential material related to company and employee information using established procedures.
- Maintained and organized meetings while effectively managing the Director's calendar.
- Assist HR Manager in the hiring process
- Reconcile expense reports
- Ensured accurate and up-to-date information on daily production status
- Developed monthly production graphs for the CEO/COO, VP of Sales and Marketing, and Director of Manufacturing
- Source and schedule contractors, uniform vendors, and temporary staffing agencies
Plant Manager Assistant
Mr. Cookie Face, Inc
Lakewood, NJ
05.2002 - 01.2005
- Maintained organized records of weekly time sheets for 400 temporary employees
- Monitor, manage, and control inventory
- Maintained accurate records of quality assurance test results through data entry
- Established and scheduled all appointments with Freight Company for timely product delivery.
Education
Help Desk Analyst Certification -
Cittone Institute
Edison, NJ09.2001
Skills
- MS Word
- MS Excel
- QAD
- Native Spanish Speaker
- Relationship Building
- Strategic Planning
- Project Lifecycle
- Proposal Development
- Vendor Sourcing
- Strong multi-tasking & organizational skills
- Detail oriented
- ISO-9001 Internal Auditor
- US Army Cargo Specialist
- Critical Thinking
- Forecasting
- Budget coordination
- Spreadsheet tracking
- Project Coordination
Languages
Spanish
Native/ Bilingual
Accomplishments
- US Army Cargo Specialist
Timeline
Sales Account Manager
Hair Systems, Inc.
10.2006 - Current
Assistant to Director of Manufacturing
05.2005 - 10.2006
Plant Manager Assistant
Mr. Cookie Face, Inc
05.2002 - 01.2005
Help Desk Analyst Certification -
Cittone Institute
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