Diana Rios
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
11
11
years of professional experience
Work History
Professionals Cleaner
Intermountain Cleaners & Construction
Salt Lake City, UT
07.2015 - 05.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Assisted with post-construction cleanup and maintenance.
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
- Operated variety of power tools and hand tools.
- Painted walls, ceilings and other surfaces.
- Cleared work sites of hazardous items.
- Followed safety protocols on job sites.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented strategies to maximize customer satisfaction.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Introduced new methods, practices, and systems to reduce turnaround time.
Deli Worker
The Old Dutch Store
04.2015 - 06.2015
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Greeted customers at counter to fulfill requests and answer questions.
Deli Worker
SUBWAY®Restaurants
04.2012 - 02.2013
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
No Degree - Master Aesthetician
Paul Mitchell The School - Salt Lake City
Salt Lake City, UT01.2018
High School Diploma -
Delta High School
Delta, UT05.2010
Skills
- Interior and Exterior Cleaning
- Supply Inventory Management
- Crew Management
- Complex Problem-Solving
- Restroom Upkeep
- New Employee Training
- Productivity and Time Management
- Reading Comprehension
- Critical Thinking
- Residential and Commercial Maintenance
Languages
Spanish
Native or Bilingual
Timeline
Professionals Cleaner
Intermountain Cleaners & Construction
07.2015 - 05.2023
Deli Worker
The Old Dutch Store
04.2015 - 06.2015
Deli Worker
SUBWAY®Restaurants
04.2012 - 02.2013
No Degree - Master Aesthetician
Paul Mitchell The School - Salt Lake City
High School Diploma -
Delta High School
Similar Profiles
JESSICA VILLARREALJESSICA VILLARREAL
Cleaner at Complete Construction CleanersCleaner at Complete Construction Cleaners
Kimberly McAllisterKimberly McAllister
Office Worker at Model Cleaners Dry CleanersOffice Worker at Model Cleaners Dry Cleaners
Madelin DuftMadelin Duft
Medical Assistant (CCMA) at Intermountain Health - Surgical Specialty ClinicMedical Assistant (CCMA) at Intermountain Health - Surgical Specialty Clinic