Diana Rivera
Box Elder
Summary
Empathetic Speech Pathologist Student Assistant with caring and understanding approach and strong desire to gain knowledge. Well-versed in preparing proper speech-language instructional materials and assisting pathologist with conducting client assessments. Certified in Communication Disorders paired with excellent interpersonal and time management abilities.
Overview
7
7
years of professional experience
Work History
Student Intern
Little Owls Childcare Center Therapy Services
10.2023 - 11.2023
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Performed support duties such as preparing materials, keeping records and scheduling activities.
- Documented clients' progress toward meeting established treatment objectives.
- Implemented treatment plans or protocols as directed by speech-language pathologists.
Server
Texas Roadhouse
09.2020 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Manager
Dairy Queen
05.2017 - 08.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Science - Communication Disorders
New Mexico State University
Las Cruces, NM05.2023
Skills
- Bilingual
- Active Listening
- Coordination
- Communication Skills
- Reading Comprehension
- Complex Problem-Solving
- Time Management
- Critical thinking
- Active learner
Timeline
Student Intern
Little Owls Childcare Center Therapy Services
10.2023 - 11.2023
Server
Texas Roadhouse
09.2020 - 09.2023
Manager
Dairy Queen
05.2017 - 08.2019
Bachelor of Science - Communication Disorders
New Mexico State University
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