Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Rivera

Brooklyn,NY

Summary

Developed strong organizational and time-management skills in fast-paced environment. Efficiently managed routes, ensuring timely deliveries and adherence to safety standards. Looking to transition into new field, leveraging effective communication and logistical planning abilities.

Overview

16
16
years of professional experience

Work History

Driver

Max Health Pharmacy
12.2023 - 10.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Bus Matron

Vinnys Transportation
10.2019 - 04.2020
  • Prevented unauthorized individuals from entering the bus by vigilantly monitoring access points during pick-up and drop-off times.
  • Enhanced passenger safety by conducting thorough pre-trip and post-trip inspections of the bus.
  • Reduced conflicts among students by implementing effective conflict resolution strategies on the bus.
  • Addressed emergency situations calmly and effectively, following established protocols to protect passengers'' wellbeing.

Residential Support Worker

Resources for Human Development, RHD
01.2014 - 05.2018
  • Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
  • Fostered a positive living environment, promoting independence and encouraging socialization among residents.
  • Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
  • Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.

Assistant Resident Manager

Resource Management Services
11.2008 - 01.2014
  • Organized resident events to promote community engagement and foster a sense of belonging among tenants.
  • Assisted in budget development by monitoring expenses and providing recommendations for cost-saving measures.
  • Provided exceptional customer service by responding promptly to inquiries from current and prospective residents.
  • Assisted in the leasing process by conducting property tours for prospective tenants, showcasing community amenities and apartment features.

Education

No Degree - Paralegal Studies

BayPath University
East Longmeadow, MA
01-2014

Skills

  • Time management

  • Valid Driver's license

  • Customer service

  • Problem-solving

  • Safe driving practices

Languages

Spanish
Limited Working

Timeline

Driver

Max Health Pharmacy
12.2023 - 10.2024

Bus Matron

Vinnys Transportation
10.2019 - 04.2020

Residential Support Worker

Resources for Human Development, RHD
01.2014 - 05.2018

Assistant Resident Manager

Resource Management Services
11.2008 - 01.2014

No Degree - Paralegal Studies

BayPath University

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Diana Rivera