Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Diana Roberts

Evans,CO

Summary

Skilled Food Service Manager with background in overseeing operations, managing staff and ensuring customer satisfaction. Demonstrated strengths in problem-solving, team leadership and operational efficiency. Notably increased restaurant performance through strategic planning and quality control. Strong commitment to maintaining high standards of food safety and service.

Overview

30
30
years of professional experience

Work History

KSII

Greeley/Evans School District 6
Greeley, Colorado
07.2021 - Current
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed kitchen for 6 weeks in managers absence.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Retail Operations Manager

JCPenney
Evans, CO
10.2007 - 10.2020
  • Managed staff training and performance monitoring to promote high levels of productivity.
  • Scheduled and coordinated team members so that all shifts were adequately staffed and to meet daily retail targets.
  • Monitored various logistic processes, including shipments, inventory and purchasing to alleviate discrepancies in workflows.
  • Assisted human resources through prescreening and interviewing of potential employees.
  • Used Oracle to keep accurate records on inventory levels, which improved stock accuracy and helped prevent loss.

Food Service Manager

Weld Schools District 6
Greeley, CO
06.1995 - 10.2002
  • Adhered to all company food, safety, quality and sanitation policies.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Supervised staff preparing and serving 2 meals per day.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.

Education

High School Diploma -

Fowler High School
Fowler, CO
05.1983

Some College (No Degree) -

Aims Community College
Greeley, CO

Skills

  • Kitchen operations management
  • Personnel training and development
  • Allergy awareness
  • Food preparation and safety
  • Inventory management
  • Problem solving
  • Time management
  • Sanitation compliance
  • Portion control
  • Staff supervision and cross-training
  • ServSafe certification

Skills

Records & Inventory Management

Employee Scheduling

Organization & Time Management

Safe Food Handling

Training & Development

Verbal & Written Communication

Timeline

KSII

Greeley/Evans School District 6
07.2021 - Current

Retail Operations Manager

JCPenney
10.2007 - 10.2020

Food Service Manager

Weld Schools District 6
06.1995 - 10.2002

High School Diploma -

Fowler High School

Some College (No Degree) -

Aims Community College

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