Summary
Overview
Skills
Work History
Education
Timeline
Generic

Diana Rock

McKinney,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to increase revenue and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Skills

  • Technical: Mac/PC OS, Google Suite, MS Office, POS Systems, SaaS, CRM, Salesforce
  • Client Relationship Building
  • Revenue Generation
  • Contract Negotiation
  • Account Development
  • Project Management
  • Business Development
  • Product Launching
  • Market Trends
  • Supervision and Leadership
  • Organization and Time Management

Work History

Physical Therapist Assistant

SIGMA HEALTH REHAB/CARERITE CENTERS
09.2021 - 08.2023
  • Provide interventions, data collection, progress and discharge patient per Physical Therapist’s Plan of Care
  • Communicate with Physical Therapist, other health care providers and family regarding patient status
  • Properly educate patients and caregivers on safe body mechanics and techniques for interventions
  • Maintain active communication with patients regarding goals, interests, and lifestyle.

Commercial Account Manager

A1 ROOFING AND SIDING
10.2018 - 06.2021
  • Manage day to day operations of high-end commercial accounts such as National Grid, Citibank, Regal Cinemas, and Tanger Outlets
  • Develop meeting material on PowerPoint and excel spreadsheets
  • Investigate and ensure timely resolution to service-related issues presented by client
  • Communicate, coordinate and prepare all bid paperwork and required documentation on behalf of the commercial sales team
  • Prepare/send quotes to clients for potential projects and coordinate outstanding balances in a timely fashion.

Account Supervisor

PIMS NY INC.
02.2016 - 10.2018
  • Worked diligently with marketing and brand professionals to customize solutions to meet daily challenges
  • Day to day contact for marketing needs, custom mailers, PR and education kits and storage/fulfillment services
  • Successfully managed a team with influx, distribution and production on behalf of multiple luxury brand accounts over $500,000 (e.g
  • Estee Lauder, L’Oreal, Johnson & Johnson)
  • Acted as liaison between clients and production, inventory, accounting and shipping teams
  • Coordinated all vendor relations, sourced custom/branded collateral and handled all creative aspects
  • Attended brand events, luncheons and leading client meetings to sustain strong partnerships
  • Created pricing structure specific to each client, handled invoices/billing and reviewed monthly/yearly sales reports.

Client Service Coordinator

ZOLA MEDIA
11.2015 - 02.2016
  • Discuss and present new leads with information about our company values and service
  • Enrollment of new clients into CRM, manage and follow up with existing clients to maintain engagement and relationships
  • Provide oversight during website design and launch schedule, implement client’s custom overall vision while promptly rectifying issues with design team
  • Managed overall site launch, set-up and supervised social media accounts.

Education

Bachelor of Science - Business Management

SUNY FARMINGDALE STATE UNIVERSITY
Farmingdale, NY

Associates of Applied Science - Physical Therapist Assistant

SUNY SUFFOLK COUNTY COMMUNITY COLLEGE
Selden, NY

Timeline

Physical Therapist Assistant

SIGMA HEALTH REHAB/CARERITE CENTERS
09.2021 - 08.2023

Commercial Account Manager

A1 ROOFING AND SIDING
10.2018 - 06.2021

Account Supervisor

PIMS NY INC.
02.2016 - 10.2018

Client Service Coordinator

ZOLA MEDIA
11.2015 - 02.2016

Bachelor of Science - Business Management

SUNY FARMINGDALE STATE UNIVERSITY

Associates of Applied Science - Physical Therapist Assistant

SUNY SUFFOLK COUNTY COMMUNITY COLLEGE

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