Diana Rodriguez

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Collected co-payments or full payments from customers.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Gained hands-on experience in patient consultation. Developed strong communication and customer service skills by interacting with patients and healthcare providers. Provided english-spanish translation services.

Provided child care services to several families

• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Provided excellent customer service by efficiently processing transactions, handling cash, credit, and debit payments, and ensuring customer satisfaction.
• Accurately handled cash drawer, performed end-of-shift balancing, and resolved any discrepancies to maintain financial accuracy.
• Assisted customers with inquiries, product information, and resolving issues, contributing to a positive shopping experience.
• Managed returns, exchanges, and refunds in accordance with company policies, maintaining a professional demeanor in challenging situations.