Diana Rodriguez
Costa Mesa,CA
Summary
Surgery Center Operation Manager at a upcoming surgery center with expertise in scheduling and strategic marketing planning and cross-departmental team leadership. Great at project management and comprehensive documentation, ensuring a safe and organized environment. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Surgery Center Operation Manager
Surgical Oasis Institute
08.2024 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
Certified Surgical Technician
Surgical Oasis Institute
08.2019 - 2024
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Prepared patients for surgery by cleaning and disinfecting surgical sites and positioning patients.
- Kept accurate records of surgeries to maintain patient confidentiality.
Beauty Sales Associate
Laura Mercier
04.2017 - 08.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
Education
Associate of Science -
North West College
Anaheim, CA08.2019
High School Diploma -
Valley High School
Santa Ana, CA05.2016
Skills
- Strategic marketing planning
- Comprehensive documentation skills
- Cross-departmental team leadership
- Verbal and written communication
- Project management
- Administrative operations
- Insurance verification
- HIPAA compliance
- Claim submission
- Claims review
- Schedule coordination
- Patient relations
Certification
- CSFA - Certified Surgical First Assist
Languages
English
Spanish
Timeline
Surgery Center Operation Manager
Surgical Oasis Institute
08.2024 - Current
Certified Surgical Technician
Surgical Oasis Institute
08.2019 - 2024
Beauty Sales Associate
Laura Mercier
04.2017 - 08.2019
Associate of Science -
North West College
High School Diploma -
Valley High School
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