Diana Salas
Denver,CO
Summary
Detail-oriented Administrative Assistant with a background in International Relations and proven experience in data entry, document preparation, and team coordination. Skilled in Excel, client support, and maintaining accurate records. Bilingual in Spanish and English, with strong organizational and communication abilities, ready to contribute in dynamic and multicultural environments.
Overview
6
6
years of professional experience
Work History
Waitress Trainer
100% De Agave
03.2024 - Current
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
Grocery Store Manager
La Poblanita
04.2023 - 02.2024
- Improved customer satisfaction levels by maintaining a well-stocked and organized store environment while addressing concerns promptly.
- Optimized space utilization within the store layout for improved product visibility, easier navigation, and increased sales opportunities.
- Managed store budget for maximum profitability, ensuring cost-effective measures in purchasing decisions and labor allocation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Ice Cream Server
La Flor Michoacana
04.2021 - 03.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Processed sales transactions for cash, debit, and credit purchases.
Accounting Assistant at a Hardware Store
T&T Parts SA De CV
07.2020 - 03.2021
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Administrative Assistant – Cotton Processing Facil
Algodonera Los Pioneros
01.2019 - 06.2020
- Entered cotton characteristics (such as fiber length, color, and quality) into Excel sheets for sales purposes.
- Assisted in preparing commercial documents for buyers.
- Organized basic records and tracked technical data.
- Supported the sales and quality control teams with administrative tasks.
Education
Bachelor In International Relations - International Relations
Universidad Autónoma De Chihuahua
Chihuahua, México 10.2019
Skills
- Data entry and document formatting (Excel, Word)
- Basic quality control reporting
- Administrative support
- Client communication and coordination
- Organization and attention to detail
- Spanish-English bilingual communication
- Adaptability and teamwork
- Time management under pressure
Timeline
Waitress Trainer
100% De Agave
03.2024 - Current
Grocery Store Manager
La Poblanita
04.2023 - 02.2024
Ice Cream Server
La Flor Michoacana
04.2021 - 03.2023
Accounting Assistant at a Hardware Store
T&T Parts SA De CV
07.2020 - 03.2021
Administrative Assistant – Cotton Processing Facil
Algodonera Los Pioneros
01.2019 - 06.2020
Bachelor In International Relations - International Relations
Universidad Autónoma De Chihuahua
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