Organized, results-oriented professional with over 20 years of experience as an administrative professional utilizing exceptional organizational and leadership skills in corporate and higher education settings.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Interim Director of Academic Affairs Business Operations
California State Polytechnic University, Pomona
2023.11 - Current
Manage both colleges' short- and long-term critical human resource and business operations priorities, strategic initiatives, and activities
Responsible for planning, implementing, and analyzing the day-to-day staff operational requirements that affect the interests and priorities of the deans, faculty, staff, and students
Partner with EODA/HR and work collaboratively using effective communication, coordination, and integration to complete work objectives and major responsibilities
Act as the HEERA manager for 48 staff across the two colleges
Initiate and manage all HR actions, including updating position descriptions, recruitments, reclassifications, in-range progressions, stipends, and performance evaluations
Manage onboarding of new employees in the colleges and provide and ensure professional development and training opportunities for all staff
Work closely with the deans and Employee and Labor Relations on staff issues and manage problems of a highly confidential and sensitive nature
Collaborate with the deans to make operational decisions and set strategic goals for staff operational activities
In collaboration with staff and department chairs, create policies and procedures for each department's working standards (SOPs)
Manage coordination and integration of efforts among operations to produce smooth workflow and cost-effective business processes
Actively participate in weekly department chair meetings and dean’s leadership meetings/committees.
Confidential Executive Assistant to the Vice President for University Advancement
California State Polytechnic University, Pomona
2014.04 - 2023.11
Provided high-level administrative support for the vice president and oversaw the office’s day-to-day operations
Conducted research, handled information requests, coordinated the vice president's calendar, arranged travel, and scheduled and coordinated meetings, including creating agendas and preparing meeting materials
Managed extensive correspondence and interaction across the campus divisions, colleges, and with external constituents, including alumni, high-level donors, foundation board of directors, community volunteers, and corporate and foundation executives, which required extensive knowledge of protocol issues related to internal and external stakeholders
Served as the lead for the advancement operations coordinator to support the CPP Philanthropic Board of Directors' meetings, activities, and correspondence
Served as the division liaison to the senior leadership team on all human resource matters, including recruitments, transfers, resignations, in-range progressions, reclassifications, performance evaluations, and sensitive/complex situations of a highly confidential nature
Ensured that division staff was compliant with all required training
Provided process improvement and suggestions for division policies, procedures, and overall administrative functions
Managed highly confidential information and documents of a sensitive nature
Actively participated in weekly senior leadership management meetings.
Executive Assistant to the Executive Vice President and CA Licensed Real Estate Salesperson
DAUM Commercial Corporation
2007.10 - 2014.04
Executive administrative support included correspondence, calendaring, organizing meetings, events, and travel arrangements
Handled sensitive information and maintained a high level of confidentiality
Updated and maintained various databases and the executive vice president's professional website
Developed and prepared letters of intent, requests for proposals offers to purchase and offers to lease
Researched title, zoning specifications, and property profiles for developing real estate projects
Gathered data to complete quarterly absorption reports
Responsible for all marketing initiatives for the executive vice president and associated sales team listings, from creation to completion, including marketing package construction, implementation, print concepts, client presentations, proposals, and property tours.
Office Manager
JD Development Company/Specialty Beverages
2004.01 - 2007.09
Provided administrative support to the President, including drafting correspondence, researching and creating reports, making travel arrangements, and scheduling
Oversaw daily business functions, including accounts payable, accounts receivable, order processing, invoicing, bank deposits, and responding to customer inquiries
Oversaw coordination for scheduling of bottling, production, and distribution of products.
Office Manager
NEXXUS Distribution Company
1991.01 - 1998.08
Managed daily office operations, including producing daily and month-end P & L reports, managing client care, overseeing inventory control, and managing office support for outside sales representatives
Hired, trained, and supervised office support staff and warehouse personnel
Coordinated service for a large territory covering the San Gabriel Valley; daily contact with clients, scheduled product knowledge classes and events, and created promotional and marketing plans to generate business.
Education
No Degree -
Colorado State University
Fort Collins, CO
Master of Public Administration - Public Administration
California State Polytechnic University, Pomona
Pomona, CA
05.2023
No Degree - Death And Grief Studies Certification
Center For Loss/Dr. Alan Wolfely
Fort Collins, CO
12.2022
Bachelor of Science - Organizational Leadership
Azusa Pacific University
Azusa, CA
12.2013
Skills
Ethical Leadership
Academic Leadership
Collaborative decision-making
Diversity awareness
Relationship Building
Institutional Effectiveness
Professional Licenses Affiliations
Notary Public of the State of California, 08/19/2027
Licensed California Real Estate Agent, 07/14/2026
Society of Human Resource Management, 2021
Education Training Certifications
Master in Public Administration, California State Polytechnic University, Pomona, Pomona, CA, 05/2023, Recipient of Outstanding Student Award/MPA Program
Bachelor of Science, Organizational Leadership, Azusa Pacific University, Azusa, CA, 12/2013, Recipient of Mildred C. Hanson SIOR Memorial Scholarship, Recipient of Outstanding Student Award/BSOL Program, Azusa Pacific University
Death and Grief Studies Certification, Center for Loss and Life Transition in conjunction with Colorado State University, Fort Collins, CO, 12/2022
Diversity, Equity, and Inclusion in the Workplace Certificate, University of Southern Florida, 05/2021, Corporate Training and Professional Education
Pastoral Care Certification, Loyola Marymount University, 12/2015, Ministry training to provide comfort and guidance with an emphasis on bereavement care.
Volunteer Experience
Holy Name of Mary Parish, San Dimas, CA, Grief Support Group Facilitator/Grief Educator, Facilitate several grief support groups, including suicide and traumatic loss, and provide grief and bereavement training and workshops.
Certification
Notary Public of the State of California - Commission Expires August 19, 2027
Licensed California Real Estate Agent - License active through July 14. 2026
Additional Information
Volunteer Work: Grief Support Group Facilitator/Grief Educator - Holy Name of Mary Parish, San Dimas, CA
Timeline
Interim Director of Academic Affairs Business Operations
California State Polytechnic University, Pomona
2023.11 - Current
Confidential Executive Assistant to the Vice President for University Advancement
California State Polytechnic University, Pomona
2014.04 - 2023.11
Executive Assistant to the Executive Vice President and CA Licensed Real Estate Salesperson
DAUM Commercial Corporation
2007.10 - 2014.04
Office Manager
JD Development Company/Specialty Beverages
2004.01 - 2007.09
Office Manager
NEXXUS Distribution Company
1991.01 - 1998.08
No Degree -
Colorado State University
Master of Public Administration - Public Administration
California State Polytechnic University, Pomona
No Degree - Death And Grief Studies Certification
Center For Loss/Dr. Alan Wolfely
Bachelor of Science - Organizational Leadership
Azusa Pacific University
Notary Public of the State of California - Commission Expires August 19, 2027
Licensed California Real Estate Agent - License active through July 14. 2026
Similar Profiles
Lauren GovernaleLauren Governale
Confidential Administrative Assistant at California State Polytechnic University, PomonaConfidential Administrative Assistant at California State Polytechnic University, Pomona
Community Service Officer at California State Polytechnic University, PomonaCommunity Service Officer at California State Polytechnic University, Pomona