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Associate Principal Engineer

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Mortgage professional with 15 years of experience in financial services, specializing in real estate, mortgage lending, and default servicing. Expertise in loan products and underwriting, ensuring strict adherence to regulatory compliance. Achievements include enhanced processing efficiency and substantial growth in client relationships. Proven track record of maintaining high customer satisfaction levels.

Demonstrated expertise in customer engagement, emphasizing relationship-building to increase repeat business. Skilled in managing inventory to maintain optimal product availability across multiple sites. Financial acumen established through precise transaction management and record-keeping. Interpersonal skills create a welcoming atmosphere that promotes customer loyalty.

High ticket closer specializing in meaningful, insight driven conversations that help prospects move past limiting beliefs and confidently step into the solutions they need. I combine emotional intelligence, active listening, and strategic questioning to create clarity and empower prospects to make aligned decisions. Known for building trust and guiding clients through mindset barriers that often stand between where they are and where they want to be.

Results-driven manager with a proven track record in regional operations management and senior leadership support, recognized for implementing process improvements that significantly enhance team productivity and operational efficiency. Exceptional leadership skills and effective communication foster collaboration in cross-functional teams, driving organizational success. Strong problem-solving abilities dedicated to streamlining operations, reducing costs, and enhancing employee engagement through training and morale-building initiatives. Known for a motivational approach and diplomatic communication style, committed to building relationships with diverse stakeholders while achieving strategic objectives in dynamic environments.

Hardworking and reliable Systems Administrator with 15+ years of systems management and cybersecurity expertise. Adaptable and detail-oriented with a rich history of maintaining optimal systems, resolving complex technical issues, and preventing cyber threats to achieve organizational goals and objectives. Committed to producing impactful results by building collaborative partnerships with diverse teams in fast-paced environments.

A self-motivated professional who creates a safe, moral, and efficient team. Who has earned my way to the top through multiple companies by a proven work ethic and strong interpersonal communications skills. I truly want the best for everyone I work with and I have helped many people reach their potential. I work well under pressure and I come with solutions not problems.

Proven track record in facilities maintenance and customer service, exemplified during my time at Good2go Stores. Expert in cleaning, sanitizing, and ensuring operational excellence. Demonstrated reliability and punctuality. Skilled in chemical handling and snow removal, I consistently exceed employer expectations by prioritizing safety and efficiency.


My background is detail-oriented versed in troubleshooting and repairing heating, ventilation and air conditioning equipment for both residencial/commercial applications. Skilled at quickly identifying problems and clearly explaining issues to customers providing multiple solutions. Organized HVAC/R technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Well-versed in testing connections, repairing components and charging refrigeration systems. Demonstrated success in working alone or as part of a team to complete refrigeration maintenance, repairs and installations quickly and accurately.

Dynamic HVAC/R Technician with extensive experience at ARS Rescue Rooter, skilled in system diagnostics and equipment installation. Proven track record of optimizing HVAC performance and enhancing system longevity through preventive maintenance. Adept at troubleshooting and customer communication, ensuring swift resolutions to complex issues while maintaining high safety standards.

Detail-oriented HVAC/R technician with expertise in system diagnostics and troubleshooting. Demonstrated proficiency in digital and analog control programming, ensuring optimal equipment performance, and reliable in completing quality work exceeding expectations. Strong organizational skills in managing invoices and service reports, contributing to efficient project execution. Committed to safety protocols and delivering exceptional customer service in all interactions.

Diana Saldana

Overview

Work History

HVAC/R Technician

Refrigeration Technician

Education

High School Diploma -

Skills

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HVAC/R Technician

Refrigeration Technician

High School Diploma -

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