Diana Salgado
Washington,DC
Summary
Enthusiastic hospitality server with strong communication and menu recommendation skills. Successfully contributed to guest satisfaction and operational efficiency through proficient cash handling and adherence to cleanliness standards.
Overview
1
1
Language
2
2
years of professional experience
Work History
Food and Beverage Server
Tropical Smoothie
Washington, DC
08.2025 - 03.2026
- Provided excellent customer service in fast-paced food and beverage environment.
- Assisted customers with menu selections and dietary preferences effectively.
- Suggested food and beverage items to customers based on their preferences.
- Provided detailed information on menu items, including ingredients and preparation methods.
- Served meals in a timely manner according to established guidelines.
- Prepared and served smoothies, ensuring quality and presentation standards.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Collaborated with team members to enhance service delivery during peak hours.
- Supported team members during busy shifts to ensure timely customer service.
- Operated cash register, processing transactions accurately and efficiently.
- Processed payments from customers using the POS system.
- Stocked service areas with supplies such as napkins, utensils, condiments, glassware.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Followed proper sanitation standards when handling food and beverage items.
- Followed safety protocols for food handling and equipment usage consistently.
Cashier
Jimmy John's
Washington, DC
08.2024 - 01.2025
- Handled cash transactions and managed point-of-sale system effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed customer orders accurately and efficiently at fast-paced sandwich shop.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers with menu selections and special requests promptly.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Maintained cleanliness and organization of workstations during shifts.
- Collaborated with team members to ensure timely service during peak hours.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Education
DC International School
Washington, DCSkills
- Food safety
- Food handling safety
- Cleaning and sanitizing
- POS system operation
- Cash handling
- Order accuracy
- Guest service
- Menu recommendations
- Team collaboration
- Customer service
- Cleanliness standards
- Supply restocking
- Hospitality service
- Communication skills
- Guest satisfaction
Languages
Spanish
Native/ Bilingual
Timeline
Food and Beverage Server
Tropical Smoothie
08.2025 - 03.2026
Cashier
Jimmy John's
08.2024 - 01.2025
DC International School