Diana Sanchez
San Diego,CA
Summary
I have worked 18 years for Dynamic undeserved community as a Medical Assistant with extensive experience at San Diego Family Care. Excelling in patient care coordination and clinical documentation. Proficient in EMR systems and HIPAA compliance, I enhance clinic efficiency while delivering exceptional customer service. Skilled in medical billing and coding, I ensure accurate insurance claims and empower patients through informed care decisions.
Overview
18
18
years of professional experience
Work History
Medical Assistant
San Diego Family Care
01.2007 - 10.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, chief complained and prepared for physician examinations/ procedures.
- Performed medical records management, including filing, organizing, scheduling and scanning documents
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Collected and documented patient medical information , history and vital signs.
- Mental health cordinator
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Prior Authorizations : Reached out to insurance carriers to obtain prior authorization for testing , medication and procedures.
- Ophthalmology Assistant: Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Chiropractic Assistant: Input patient data into computer system using ECW and checked information for accuracy.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
Education
CNA/Medical Assistant
Maric College
San Diego, CA09.2006
Hoover High
San Diego, CA06.2005
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Referrals and Authorizations
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Electronic medical records
- CPR Certified
- Immunization administration
- Patient assessments
- Medical procedures
- Insurance verification
- Patient care coordination
- Sterilization techniques
- Equipment sterilization
- Fluent in Spanish and English
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Medical billing and coding
- Case management
- Electronic Medical Records
- Epic
- Autoclave
- EKG
- Fast Learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
San Diego Family Care
01.2007 - 10.2024
CNA/Medical Assistant
Maric College
Hoover High
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