Diana Santana
Marysville,WA
Summary
Adaptable Manager offers three years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Fully believes that to bring exceptional results there need to be focus on enhancing team motivation and foster pleasant work culture.
Overview
8
8
years of professional experience
Work History
Assistant Tag Library
Smith Gardens
Marysville, WA
08.2021 - Current
- Monitored inventory and assisted line leads and selecting leads with labels.
- Organized tag library spaces to meet daily activities.
- Supported Production and Shipping manager by preparing reports and charts of inventory labels to analyze future decisions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Performed inventory audits
Transplanting Manager
Smith Gardens
Marysville, WA
12.2021 - 07.2024
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coached, mentored and trained team members in order to improve their job performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented process improvements, resulting in an increase in operational efficiency.
- Streamlined communication channels, improving information flow and decision-making speed.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Cashier
Walmart
Marysville, CA
10.2020 - 11.2021
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Inspected items for damage and obtained replacements for customers.
Janitorial Worker
Smith Gardens
Marysville, WA
11.2020 - 07.2021
- Gathered and emptied trash cans and disposed of bags.
- Sanitized and deep cleaned bathroom floors and surfaces.
- Maintained building interiors with routine deep cleaning of high-traffic areas.
- Stored, used and disposed of cleaning chemicals and supplies.
Laborer
Smith Gardens
Marysville, WA
06.2019 - 09.2019
- Performed repetitive planting tasks
- Performed nesting, tagging, loading, and unloading.
Laborer
Smith Gardens
Marysville, CA
06.2018 - 08.2018
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Performed different techniques to keep plant in good conditions for customers.
Kitchen Helper
Swans Trail Farm
Marysville, CA
09.2016 - 11.2016
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Cleaned utensils, dishes and glasses for customer use.
Education
Certified Bookkeeping - Accounting
Everett Community College
Everett, WA02-2021
High School Diploma -
Marysville Getchell High School
Marysville, WA07.2019
Skills
- Conflict resolution
- Team building
- Training & Development
- Project planning
- Working collaboratively
- Leadership
- Multitasking
- Friendly, positive attitude
- Fluent in Spanish
- Proficient with Microsoft Word, Excel and PowerPoint
- Data analysis
- QuickBooks Online and Desktop
- Staff Training and Development
- Knowledge of Continuous Improvement tools
Languages
Spanish
Professional
Timeline
Transplanting Manager
Smith Gardens
12.2021 - 07.2024
Assistant Tag Library
Smith Gardens
08.2021 - Current
Janitorial Worker
Smith Gardens
11.2020 - 07.2021
Cashier
Walmart
10.2020 - 11.2021
Laborer
Smith Gardens
06.2019 - 09.2019
Laborer
Smith Gardens
06.2018 - 08.2018
Kitchen Helper
Swans Trail Farm
09.2016 - 11.2016
Certified Bookkeeping - Accounting
Everett Community College
High School Diploma -
Marysville Getchell High School
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