Diana Santana
Rockaway,NJ
Summary
Compassionate Daycare Teacher known for high productivity and efficient task completion. Specialize in creating engaging educational activities, fostering emotional development, and managing classroom behaviors effectively. Excel in communication, patience, and adaptability, ensuring positive learning environments that support each child's growth and well-being.
Overview
17
17
years of professional experience
Work History
Daycare Teacher
Bridges To Learning
Rockaway, New Jersey
09.2024 - Current
- Developed lesson plans and activities to engage children in learning.
- Conducted assessments of student performance and progress.
- Created a positive, nurturing environment for young students.
- Supervised children during meal times, playtime, and other activities.
- Encouraged creativity through art projects and storytelling.
- Assisted with toilet training and diaper changing when necessary.
- Provided guidance on social development issues such as sharing, following directions.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Adapted teaching methods based on individual student needs.
- Observed health practices such as proper handwashing procedures.
- Ensured safety of all children by monitoring playground equipment use.
- Supervised circle time, free play, outside play, and learning and developmental activities.
Dog Groomer
Wiggle Butt Pet Care
Rockaway, New Jersey
07.2022 - Current
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Provided customers with information on proper dog grooming techniques and pet health care advice.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
- Scheduled appointments for clients using online software programs.
- Kept detailed records of services performed for each animal client.
- Assisted in resolving any customer complaints or concerns efficiently and professionally.
- Developed positive relationships with clients to ensure repeat business opportunities.
- Handled cash transactions accurately when accepting payment from customers.
- Delivered excellent service to pet owners to drive repeat business.
Receptionist
AP Inc.
Passaic, New Jersey
02.2008 - 03.2020
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted with special projects assigned by management when required.
Education
Associate of Applied Science - Emergency Care Attendance
Bergen County Ems Training Center
Paramus, NJ01-2012
Skills
- Behavior Modeling
- Lesson Planning
- Activity Planning
- Infant Care
- First aid and CPR certified
- Parental Communication
- First Aid Training
- Cleaning and sanitation
- Emotionally supportive
- Story time, arts, and crafts
- Strong Work Ethic
- Positive Role Model
- Active listener
- Positive and cheerful
- Exceptional organizational skills
- Customer Service
- Bilingual in Spanish
Timeline
Daycare Teacher
Bridges To Learning
09.2024 - Current
Dog Groomer
Wiggle Butt Pet Care
07.2022 - Current
Receptionist
AP Inc.
02.2008 - 03.2020
Associate of Applied Science - Emergency Care Attendance
Bergen County Ems Training Center