Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Diana Scarpelli Salamone

Bradenton

Summary

Pioneering creative processes and project execution through successful team alignment, strategic planning, and outstanding cross-collaboration across all levels of the organization. An analytical, solutions-driven, and multi-skilled professional with extensive experience in operational and technical project management. Proficient in planning and delivering projects from conception to completion within a blended Agile environment. Demonstrates strong leadership, team management, relationship-building, and project execution skills. An elite performer in high-pressure environments, known for the ability to build top-performing teams, internalize essential functions, reduce costs, and deliver high-quality results in new markets. Possesses expertise in a broad range of technologies to achieve optimal performance and quality. Leads by example in establishing clear lines of communication both internally and externally, particularly when working with large-scale clients. Recognized among team members as a leader dedicated to developing employees to produce their best work.

Overview

31
31
years of professional experience
1986
1986
years of post-secondary education

Work History

Sr Project Manager

Staples
09.2022 - Current
  • Manages & supports 3P Marketplace system requirements & enhancements. Coordinating with multiple IT & business teams to ensure a smooth implementation.

Lead Project Manager

Staples
09.2018 - 11.2021
  • Lead Project Manager, overseeing the expansion of HiTouch Marketplace’s annual sales from $60 million to $310 million.
  • Lead Project Manager for IT operations, integrations, and system coordination and execution for the third-party marketplace business, including Amazon, Target, and Walmart.
  • Managed change management strategies and communication plans throughout each project's stage and lifecycle.
  • Worked with internal and external teams to identify gaps within order processing procedures and develop solutions to enhance the organization's efficiency, productivity, and profitability.
  • Documented business requirements and collaborated with the eCommerce department to develop the HiTouch branded ordering experience (white label site).
  • Additionally, served as Project Manager for successfully migrating HiTouch customers to this platform.

Vice President Project Management

HiTouch Business Services (Acquired by Staples)
03.2011 - 09.2018
  • Managed IT and project management operations, including client integration, change management strategies, and organizational improvements.
  • Managed a team of 20 IT professionals and reported to the CIO and COO.
  • Delivered projects on time within tight deadlines without overtime expenses.
  • Aligned IT priorities with business goals by collaborating with key stakeholders.
  • Managed vendor relationships and contracts.
  • Major Projects: Implemented Billtrust for customer invoicing, migrated VIBE ERP to Navision ERP – including customer data, G/L and AR data, implemented AR Dashboard for Sales team and AR Reps, Restructured AR Department.

Sr Manager Implementation Services

Office Depot
10.2006 - 03.2011
  • Supervised a nationwide remote team of 18 Customer and eCommerce Implementation Specialists.
  • Oversaw and supported all EDI and CXML integrated customers.
  • Managed relationships and contracts with third-party vendors, including Ariba Platinum and DSSI.
  • Collaborated with the Accounts Receivable Department to reduce EDI invoice rejections and pricing discrepancies.

Vice President Project Management

Allied Office Supply (Acquired by Office Depot)
09.1994 - 10.2006
  • Major Projects: Salesforce.com implementation, new ERP (TSH) & collection module, warehouse management system including picking and sorting automation & customer ordering website.

Director Financial Operations

Allied Office Supply (Acquired by Office Depot)
10.2001 - 11.2003
  • Streamlined accounts receivable and payable processes, enhancing cash flow management and reducing outstanding receivables by 30%.
  • Efficiently re-trained, streamlined, and upgraded the staff.
  • Developed and documented accounts receivable policies to ensure staff adherence to mandated regulations.
  • Improved systems with efficient tools to help AR Representatives support customers.
  • Maintained relationships with major customers to ensure timely payments.
  • Reduced credit card fees by implementing system changes and renegotiating contracts.
  • Facilitated communication between Sales, Operations and other departments to enhance processes impacting timely customer payments.

Project Manager

Allied Office Supply (Acquired by Office Depot)
09.1994 - 10.2001
  • Managed over 30 acquisitions, including system migrations of customer data, billing data, and financial data.

Education

Nutley High School
Nutley, NJ

Skills

  • Process Improvement
  • Change Management Strategies
  • Remote Team Leadership
  • Cross-Functional Collaboration
  • Organizational Effectiveness
  • Business Acumen
  • Relationship Building
  • Strong Communication
  • Project Management
  • Strategic Planning
  • Client/Vendor Management
  • Customer Communications
  • Stakeholder Management

Timeline

Sr Project Manager

Staples
09.2022 - Current

Lead Project Manager

Staples
09.2018 - 11.2021

Vice President Project Management

HiTouch Business Services (Acquired by Staples)
03.2011 - 09.2018

Sr Manager Implementation Services

Office Depot
10.2006 - 03.2011

Director Financial Operations

Allied Office Supply (Acquired by Office Depot)
10.2001 - 11.2003

Vice President Project Management

Allied Office Supply (Acquired by Office Depot)
09.1994 - 10.2006

Project Manager

Allied Office Supply (Acquired by Office Depot)
09.1994 - 10.2001

Nutley High School
Diana Scarpelli Salamone
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