Diana Shores
Jacksonville,FL
Summary
US Air Force 1985-1989
US Coast Guard 1992 - 2010
JSO Corrections 2004 - 2016
Overview
19
19
years of professional experience
Work History
Security Officer
First Coast Security
09.2022 - Current
- Reported suspicious activities and persons to law enforcement.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Checked and verified photo identification prior to granting facility access.
- Monitored CCTV cameras and alarm systems for security breaches.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Responded quickly to emergency situations to assess and deflect issues.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Corrections Sergeant
Jacksonville Sheriffs Office
03.2004 - 05.2016
- Coordinated responses to emergency situations arising in different prison locations.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Participated in development of correctional policies and procedures.
- Handled inmate counts and searches for missing inmates.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Completed daily work report sheets and delegated tasks to employees.
- Responded to emergency situations and provided first aid following facility guidelines.
- Supervised Number employees and performance of tasks and managed Number offenders.
- Monitored and confirmed compliance with safety standards and regulations.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Resolved issues and disputes between inmates professionally and respectfully.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Education
Corrections
Florida State College At Jacksonville
Jacksonville, FLSkills
- Crisis Intervention Training
- Criminal Law Knowledge
- Shift Work
- Conflict Resolution Techniques
- Firearms Expertise
- Law Enforcement
- Safety and Security
- Report Generation
- Report Writing
- Conflict De-Escalation
- Screening Wands
- Superior Customer Service
- De-Escalation Techniques
- Crisis Situations
- Prevention of Unauthorized Entry
- Security Guard License
- Medical Emergency Response
- Asset Securing
- Security Screening
- First Aid and CPR Certified
- Complex Problem-Solving
- Corrective Actions
- Facility Protection
- Employee and Visitor Screening
- Cooperative Attitude
- Administrative Duties
- Investigate Incidents
- Responding to Emergencies
- Legible Report Writing
- Adaptable and Flexible
- Keen Observer
- Screen Personnel
- Physical Combat
- Preventing Incidents
- CPR Certified
- Attentive and Observant
- Detailed Activity Logs
- Emergency Preparedness
- Surveillance
Timeline
Security Officer
First Coast Security
09.2022 - Current
Corrections Sergeant
Jacksonville Sheriffs Office
03.2004 - 05.2016
Corrections
Florida State College At Jacksonville
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