DIANA SIDDIQUI
Antioch,USA
Summary
Dynamic Staffing Coordinator with proven expertise at Contra Costa Regional Medical Center, adept at optimizing staff schedules and enhancing operational efficiency. Skilled in database management and effective communication, I excel in fostering teamwork and resolving complex staffing challenges, ensuring seamless patient care and support.
Overview
8
8
years of professional experience
Work History
Staffing Coordinator
Contra Costa Regional Medical Center
Martinez, California
04.2024 - Current
- Collaborated with department heads to understand staffing needs and requirements.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Coordinated and planned work shift schedules according to availability.
- Developed training materials to enhance staff understanding of policies and procedures.
- Supported recruitment efforts by attending job fairs and community events.
- Maintained accurate records in the staffing database and updated employee information.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Coordinated staff schedules to ensure proper coverage and support.
- Guided junior staff in daily tasks and operational procedures effectively.
PHARMACY CLERK
RITE AID
Antioch, CA
09.2021 - 08.2025
- Answered customer questions about prescribed and OTC medications.
- Supported pharmacist in preparing daily prescriptions.
- Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
- Assisted customers with medication inquiries and product recommendations.
Care Coordinator
are coordinator
Martinez, California
04.2024 - 06.2024
- Coordinated patient care activities among healthcare providers and support staff.
- Managed scheduling for appointments, tests, and follow-up visits efficiently.
- Facilitated communication between patients, families, and healthcare teams effectively.
- Utilized electronic health record systems to maintain accurate patient information securely.
- Responded promptly to inquiries from patients regarding their care plans.
- Scheduled appointments for clients with appropriate medical specialists.
- Scheduled appointments for customers in person or by telephone.
- Provided general clerical support such as filing, faxing, copying documents.
- Sent appointment reminder cards for following week's schedule.
- Answered phone calls, emails, and other inquiries from patients regarding appointment scheduling.
MAIL CENTERS
01.2018 - 01.2020
- Managed smooth deliveries by sorting and routing incoming mail
- Maintained efficient package lines by quickly clearing jams
- Arranged letter and parcel deliveries in
- Determined required postage with calibrated weights and scales
- Sorted outgoing letters and packages into containers based on destination and type
- Avoided delivery delays by verifying correct labeling and addresses
- Boosted efficiency by keeping work areas clean, tidy, and free of debris
- Developed solid relationships with staff, customers, and vendors
- Stayed busy during slow work periods, frequently handling shipping, drop off, making copies, answering phones
- Updated office files daily and kept records organized
- Assisted customers with sales and service needs
- Verified level of supplies and requested new inventory to meet service levels
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance
- Helped team handle high-volume work by prioritizing tasks and organizing supplies
- Kept all areas clean, organized and in line with company professional standards.
Education
Certificate of Technical Studies -
Futuro Health & Pacific FRESNO UNI
Fresno, CA02-2023
High School Diploma -
Deer Valley High School
Antioch, CA06.2019
Associate Of Arts - Math & Science
Los Medanos College
Pittsburg, CA06.2019
Skills
- MS-Office
- WORD
- Excel
- PowerPoint
- Photoshop
- Verifying Orders
- Resolving Customer Issues
- Time Management
- Addressing Customer Inquiries
- Payment Processing
- Detail-Oriented
- Cash Register Operations
- Cash Handling
- Critical Thinking
- Answering and Routing Calls
- Customer Service
- Staffing software
- Scheduling coordination
- Database management
- Customer service
- Record keeping
- Appointment scheduling
- Time management
- Communication skills
- Problem solving
- Payroll administration
- Staff coordination
- Staff scheduling
- Task prioritization
- Teamwork and collaboration
- Active listening
Languages
- Dari, Native tongue
- English, Native tongue
- Pashto, Native tongue
Hobbies and Interests
Football
Personal Information
Date of Birth: 02/06/00
It Experience
MS-Office, Very good, Word, Very good, Excel, Very good, PowerPoint, Very good, Photoshop, Very good, Verifying Orders, Resolving Customer Issues, Time Management, Addressing Customer Inquiries, Payment Processing, Detail-Oriented, Cash Register Operations, Cash Handling, Critical Thinking, Answering and Routing Calls, Customer Service
Languages
DARI
Professional
Timeline
Staffing Coordinator
Contra Costa Regional Medical Center
04.2024 - Current
Care Coordinator
are coordinator
04.2024 - 06.2024
PHARMACY CLERK
RITE AID
09.2021 - 08.2025
MAIL CENTERS
01.2018 - 01.2020
Certificate of Technical Studies -
Futuro Health & Pacific FRESNO UNI
High School Diploma -
Deer Valley High School
Associate Of Arts - Math & Science
Los Medanos College
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