DIANA SMELTZER
Leesburg,FL
Summary
Highly experienced professional with over 20 years of experience in real estate contract processing and auditing, as well as executive level administrative support. Possessing excellent customer service skills with diverse experience in supporting several key areas of the homebuilding development process. Pro-active, initiative-taking and a strong collaborator. Best Practices: highly adept at implementing, improving, following, and enforcing business processes.
Overview
14
14
years of professional experience
Work History
Purchasing Coordinator
ICN HOMES
02.2022 - 05.2024
- Request, negotiate, and maintain current pricing and cost codes in BuilderTrend Software to aid in creation of project budgets
- Created purchase orders and had each signed by production managers.
- Reviewed purchase orders for accuracy and compliance with company policies before approval, minimizing errors and potential disputes.
- Studied and evaluated formal bids and made recommendations for awarding contracts.
- Maintained subcontractor files with current agreements and insurance credentials.
- Worked directly with Accounts Payable to reconcile invoices received with purchase orders issued
Contracts Coordinator
MATTAMY HOMES
09.2016 - 04.2021
- Received and audited all contract paperwork and supporting documents
- Confirmed all purchase price and incentives are current and not outside guidelines given by management
- Validated monies received and verified supporting documents
- Prepared FHA/VA Builder Docs for lender, including Builders Cert, Warranty of Completion, 99a/99b, Certification of Warranties, Description of Materials
- Prepared Sales Price Validation for lenders and title companies
- Received and processed all deposits
- Performed monthly audit with accounting to ensure that all deposits and payments are reconciled and accounted for
- Tracked life of 80 -100 monthly contract packages from time of sale to closing
- Processed all cancellations and refund check requests based on management direction
- Processed all change orders on contracts and distributed to all related parties, both internal and external
- Trained co-workers and new hires on system and contract processes
- Ran weekly reports including contract and cancellation status as well as pricing updates
- Coordinated communications between Sales, Closing, Permitting, Purchasing, Design Center, and Management.
Deeding Clerk
ORANGELAKE RESORTS / HOLIDAY INN VACATION CLUB
09.2015 - 09.2016
- Audited and reviewed 50-75 daily contract and purchase agreement packages for accuracy to prepare for title insurance and for deed recording.
- Communicated with title company to resolve any inaccuracies in paperwork.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
Contracts Processor
WYNDHAM VACATION OWNERSHIP
04.2014 - 10.2015
- Received and processed credit applications from potential owners, while maintaining security of sensitive information and documentation
- Received and audited contract paperwork for accuracy and payment processing
- Reconciled all money receipts for daily activities
- Created and distributed several daily reports for management detailing daily sales and volume.
Executive Administrative Assistant
RED DOOR HOMES
08.2010 - 02.2014
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments and managed calenders for senior leadership.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Worked closely with the Director of Marketing to publish blogs and maintain various social media sites, including Facebook, Twitter, and Pinterest.
Skills
- Notary Public - State of Florida
- Experienced in Windows 10 and 11 operating environments
- Proficient in Microsoft Office Applications
- JDE, FAST/Fast Sales, BuilderTrend Software, Homebuilder 1440
- Price comparison
- Purchasing coordination
- Multitasking and Organization
- Team Leadership
- Customer Service Management
- Account Reconciliation
- Information confidentiality
Timeline
Purchasing Coordinator
ICN HOMES
02.2022 - 05.2024
Contracts Coordinator
MATTAMY HOMES
09.2016 - 04.2021
Deeding Clerk
ORANGELAKE RESORTS / HOLIDAY INN VACATION CLUB
09.2015 - 09.2016
Contracts Processor
WYNDHAM VACATION OWNERSHIP
04.2014 - 10.2015
Executive Administrative Assistant
RED DOOR HOMES
08.2010 - 02.2014
Similar Profiles
Waheeda PothigaraWaheeda Pothigara
Lead 2nd Grade Teacher at ICN Noor AcademyLead 2nd Grade Teacher at ICN Noor Academy
Eliott BouvierEliott Bouvier
Responsable d'antenne at ICN Junior ConseilResponsable d'antenne at ICN Junior Conseil
Nirjhar NigamNirjhar Nigam
Associate Professor at ICN ARTEM Business SchoolAssociate Professor at ICN ARTEM Business School
Angel SanchezAngel Sanchez
Tutor at Lake Sumter State CollegeTutor at Lake Sumter State College
Sanaa KamaludinSanaa Kamaludin
Restaurant Hostess at Bamboo Bistro RestaurantRestaurant Hostess at Bamboo Bistro Restaurant