Diana Taylor
Jacksonville,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Physical Therapy Aide
East Islip Physical Therapy
- Greeted/Assisted patients, utilize individualized treatment plans to tend to patient needs
- Secretarial duties included filing, answering phones, data entry, & claims/cash management.
Administrative Assistant
Metcalf Carting Co. Inc.
- Managed phone system and reception desk
- Maintained staff calendars, and coordinated meetings, schedules, and travel
- Composed and prepared correspondence
- Scheduled deliveries and coordinated with all vendors
- Facilitated all accounts receivable and payables
- Performed myriad other administrative duties as assigned.
Administrative Assistant
Robert Stearns International
- Provided professional administrative support to executive Management
- Run personal errands and manage personal matters for executives
- Managed executive calendars, scheduling, and meeting preparation
- Scheduled Management meetings, interviews, appointments, and events
- Arranged travel accommodations, planned, and managed events
- Prepared complex and professional presentations for a variety of meetings
- Served as inter-departmental administrative liaison
- Managed all incoming communication (phones, e-mail, and correspondence)
- Created/Maintained files, contact lists, and databases
- Led and managed a slate of special projects.
Properties Manager
Robert Stearns International
- Devised property promotions, listings, and advertisements
- Interviewed and approved prospective tenants
- Created leases, and property manuals consisting of rules, regulations, and forms.
Conference Coordinator
Robert Stearns International
- End-to-end organization of conferences, from registration to lodging arrangements.
Medical Assistant
The Office of Dr. Ruggerio and Dr. Blyskal
- Assisted with chart notation, maintained medical records, and processed insurance
- Patient triaging and procedural help; notification of test results, appointment scheduling
- Communicated/Interfaced with specialist offices, ER, test labs, and pharmacies.
Office Administrator
Sy-Klone International
01.2023 - 11.2023
- Implement and improve office procedures as appropriate to enhance office efficiency
- Source and select various service vendors to improve administrative office processes
- Maintain office organization, including inventory and ordering of supplies, employee workspace setup, breakroom organization, office-related shipping and receiving, and other areas as needed
- Liaise with applicable facilities vendors as requested, including breakroom, cleaning, catering, and security services
- Assist in recruitment activities, including resume screening, phone interviewing, pre- screening, and onboarding
- Organize office layout, order stationery, and coordinate with HR and IT regarding the onboarding form and office equipment
- Lead the Employees Activities Committee (EAC) and plan, schedule, and coordinate in- house and/or off-site activities
- Perform administrative tasks, including answering phones, responding to emails, and organizing files
- Maintain a clean, safe, and well-maintained office environment
- Coordinate and liaise with staff, management, suppliers/vendors, and customers as requested
- Serve as the first point of contact for pre-scheduled VIP visitors and front office deliveries.
Accounts Receivable Specialist
Sy-Klone International
01.2023 - 11.2023
- Follow Credit & Collections Policy, communicating with customers and internally as necessary to maintain an appropriate level of DSO
- Maintain customer account set-up and applicable documentation as necessary
- Apply customer payments daily and notify Sales and Director Finance & Accounting of all customer prepayments
- Communicate directly with customers to confirm receipt of invoice with reminder of terms; Work with IT as necessary to determine, identify, and resolve root cause of possible issues
- Call and email delinquent customers to obtain payment or reason for non-payment, identify delinquent accounts to be put on hold; notify both internal and external customers of holds
- Escalate and resolve serious delinquent invoices to avoid 91+ days delinquent
- Daily review of delinquents, over the credit limit, and prepaid on hold customer orders, and release according to written policies and procedures
- Work with Sales and the customer to ensure customer credits are applied in a timely manner
- Confirm/ensure customer statements are emailed the 1st business day of each month and mid-month; work with IT as necessary to resolve issues
- Review customer credit limits as necessary and propose increases or decreases as appropriate to the Senior Accountant and Director Finance & Accounting
- Organize and lead monthly Accounts Receivable meetings to convey current customer-related issues to executives and suggest action plans to Finance for credit/collections resolution
- Invoice delinquent customer finance charges the last business day of each month
- Other duties as assigned.
Accounts Payable Analyst
Sy-Klone International
03.2020 - 01.2023
- Analyze invoices and enter them into the system after proper review and approval
- Match GRN to Invoice and apply payments to invoices
- Put together pay runs and input pay runs into bank and send payments
- Speak with Customers and Suppliers and help them with issues
- Reach out to customers for past due invoices
- Work with ATB.
Administrative Assistant/AP Specialist
Ruane, Cunniff, & Goldfarb
01.2014 - 01.2020
- Manage reception/phone system; route calls; Greet visitors/guests
- Maintain executive and staff calendars, and coordinate schedules and travel
- Run personal errands and manage personal matters for leadership
- Read, research, and route leadership correspondence
- Draft, prepare and distribute staff and external communications
- Record and document meeting discussions, action items, and more
- Extensive data entry, documenting, filing, and organizing
- Maintain the data integrity and backup for various databases
- Coordinate social media presence, special projects, and events
- Purchase supplies and manage/maintain inventory
- Manage incoming bills, ledgers, deposits, work orders, and expenses
- Prepare special reports and manage special projects.
Education
High School Diploma -
East Islip High School
Islip Terrace, NYSkills
- Spreadsheet Management
- Calendar Management
- Appointment Scheduling
- Travel Coordination
- Expense Validation
- Accounting Skills
- Office Management
- Invoice Processing
- Mail Handling
- Data Entry
- Clerical Support
- Office Administration
Timeline
Office Administrator
Sy-Klone International
01.2023 - 11.2023
Accounts Receivable Specialist
Sy-Klone International
01.2023 - 11.2023
Accounts Payable Analyst
Sy-Klone International
03.2020 - 01.2023
Administrative Assistant/AP Specialist
Ruane, Cunniff, & Goldfarb
01.2014 - 01.2020
Physical Therapy Aide
East Islip Physical Therapy
Administrative Assistant
Metcalf Carting Co. Inc.
Administrative Assistant
Robert Stearns International
Properties Manager
Robert Stearns International
Conference Coordinator
Robert Stearns International
Medical Assistant
The Office of Dr. Ruggerio and Dr. Blyskal
High School Diploma -
East Islip High School