Dedicated to delivering exceptional service and support to office visitors. Proficient in scheduling appointments, managing packages, and efficiently routing mail. Strong interpersonal skills foster positive interactions and enhance visitor experience.
Overview
19
19
years of professional experience
Work History
District Receptionist, Human Resources Assistant, Administrative Assistant
Forest Hills Public Schools
Grand Rapids
01.2016 - Current
Acted as primary contact for staff, students, and families, fostering a welcoming environment.
Processed incoming and outgoing mail, ensuring timely delivery.
Maintained organized reception area, creating welcoming environment for guests.
Assisted with administrative tasks, supporting team with various projects.
Coordinated office supplies inventory and ordered as necessary to stay stocked.
Handled confidential information with discretion and professionalism in all communications.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled and confirmed appointments.
Delivered administrative support encompassing document preparation, scheduling, recordkeeping, and technology setup.
Provided excellent customer service at all times while interacting with both internal and external customers.
Media Materials Clerk
Forest Hills Public Schools
Grand Rapids
01.2013 - 01.2016
Facilitated resource access and library technology usage for students and staff.
Operated audiovisual equipment during events, ensuring seamless presentations.
Developed promotional programs to engage students and foster reading enthusiasm.
Catechist Teacher
St. Robert Catholic Church
Grand Rapids
08.2006 - 06.2009
Prepare and conduct weekly religious education classes.
Provided religious education to children in accordance with Catholic teachings and traditions.
Engage students in discussions, activities, and reflections on religious topics.
Collaborated with parents to support children's faith journey.
Attend scheduled meetings and training sessions.
Encouraged students to participate in class discussions, ask questions and develop critical thinking skills.
Promote and model a faith-filled lifestyle, and commitment to the church's teachings.
Education
Bachelor of Science - Audio/Visual Production
Ferris State University
Big Rapids, MI
Skills
Microsoft Office Suite and Google Workspace
Adobe software
Event planning and coordination
Technology support and troubleshooting
Inventory management and control
Interpersonal and communication skills
Organizational skills and efficiency
Team collaboration and synergy
Timeline
District Receptionist, Human Resources Assistant, Administrative Assistant