Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Diana Tidmore

Perdido Beach ,AL

Summary

Meticulous Alabama Licensed Veterinary Technician with 8 years experience in a general practice setting. Collaborative team player with strong ability to communicate effectively with doctors and co-workers. Excellent at juggling multiple tasks and working under pressure. Dedicated to providing quality patient care and client education.

Overview

9
9
years of professional experience

Work History

Supervisor, Licensed Veterinary Technician

VCA Magnolia By The Gulf
Gulf Shore, AL
10.2020 - 05.2022
  • Applied strong leadership talents and problem-solving skills to build team skills, maintain team efficiency and organize workflows to meet daily demands.
  • Worked directly with Medical Director and Hospital Manager to set overall vision and provided team leadership.
  • Interviewed, hired and mentored new technicians/assistants.
  • Created successful work schedules for each team member to fully staff shifts.
  • Managed pharmacy and medical inventory. Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
  • Responsible for Controlled Substance inventory and maintenance of all logs: Order Logs, Master Dispensing Logs, and Daily Dispensing Logs.
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care. Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Conducted preliminary patient workups including obtain samples for diagnostic evaluation, gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Provided direct care to patients and assisted with procedures such as radiographs, ultrasounds, surgeries, dental prophylaxis, critical care and anesthesia.

Veterinary Hospital Manager

VCA Magnolia By The Gulf
Gulf Shores, AL
01.2021 - 09.2021
  • Direct day-to-day administrative and operational functions, providing guidance and leadership to 12-15 employees across 3 departments.
  • Direct and develop veterinary, technical and administrative staff towards goal of quality patient care and excellent client service; assist in formulation of objectives and policies to ensure efficient and profitable hospital operations.
  • Recruited, hired/onboarded and trained all staff, providing direct supervision and ongoing staff development.
  • Updated hospital website and Social Media platforms as needed.
  • Reviewed ESpot Reports daily to effectively manage hospital. Analyzed the P&L to find ways to improve revenue and manage expenses. Monitored and reported on accounts payable and receivable.
  • Oversaw maintenance, housekeeping, and repair of the inside and outside of hospital.

Licensed Veterinary Technician

Wesson Animal Clinic PC
Mobile, AL
01.2014 - 07.2020
  • Kennel Supervisor: 2015 - 2017
  • CACC Veterinary Technician Student Supervisor: 2015-2018
  • Worked with Head Technician and Dr. Wesson to create/improve protocols for easier, efficient training and daily work flow. Creating surgery checklists, cleaning/stocking checklists, and opening/closing checklists.
  • Train and mentor new students, assistants, and LVTs in protocols and procedures.
  • Coordinated morning surgery schedule and drop-off appointments for inpatient doctor.
  • Coordinated outpatient schedule for outpatient doctor.
  • Work with veterinarian to provide direct, quality care to hospitalized and disease management cases.
  • Perform procedures such as radiographs, dental prophylaxis, critical care and anesthesia.
  • Operated and maintained laboratory and diagnostic equipment.
  • Invoice and schedule appointments in Avimark.
  • Educate clients on preventative care, medical conditions, recommended treatment plans and procedures.
  • Prepared surgical instrument packs and drapes for use in sterile environments.

Education

Associate of Applied Science - Veterinary Technology

James H. Faulkner State Community College
Bay Minette, AL
2015

Skills

  • Medical Record Maintenance
  • Inventory Management
  • Skilled Restraint Techniques (canine, feline)
  • Proficient Venipuncture and IV Catheter Placement (canine, feline)
  • Administering SQ, IM, and IV Injections (canine, feline)
  • Anesthesia Administration; Anesthesia Recovery
  • Post-Surgical Care
  • Inpatient Care
  • Medical Triage
  • Wound Treatment
  • Dental Procedures
  • Patient Discharges
  • Digital Radiographs
  • Client Education

Additional Information

References:

  • Toni Ellis, DVM (401) 595-7751
  • Jason Harden, DVM (770) 845-5721
  • Sonja Cox, DVM (256) 714-9892
  • Summer Glashaw, Co-Worker (251) 222-9994

Timeline

Veterinary Hospital Manager

VCA Magnolia By The Gulf
01.2021 - 09.2021

Supervisor, Licensed Veterinary Technician

VCA Magnolia By The Gulf
10.2020 - 05.2022

Licensed Veterinary Technician

Wesson Animal Clinic PC
01.2014 - 07.2020

Associate of Applied Science - Veterinary Technology

James H. Faulkner State Community College

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Diana Tidmore