Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Diana Tige

Detroit,MI

Summary

Adept at fostering positive change, my tenure at Community Network Services honed my problem-solving and communication skills. Demonstrating a unique blend of empathy and efficiency, I improved client satisfaction significantly. My ability to multitask and maintain composure under pressure, coupled with proficient computer skills, positions me as a valuable asset to any team.

Overview

1
1
Certification

Work History

CPSS

Community Network Services
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Counselor

Turning Point School
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
  • Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
  • Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
  • Listened to clients' concerns and provided encouragement and support.

Education

Have 8 Classes To Complete - Sociology/ Criminal Justic

Wayne State University
Detroit, MI

Associate Of Applied Science - Social Work

Oakland Community College
Auburn Hills, MI
06.2005

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Decision-making
  • Problem resolution
  • Verbal communication

Certification

Certified substance Counselor

Timeline

CPSS

Community Network Services

Counselor

Turning Point School

Have 8 Classes To Complete - Sociology/ Criminal Justic

Wayne State University

Associate Of Applied Science - Social Work

Oakland Community College

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Diana Tige