Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Torres

Tampa,FL

Overview

40
40
years of professional experience

Work History

Administrator - Business Operations

Buena Vida Care Corp. Assisted Living Facility
04.1996 - 11.2022

Owner and operations Administrator.

In charge of all administrative duties as well as state and local lisencing. In charge of hiring and staff training, Resident retention program, Family communications and participation coordinator,

Purchasing and inventory control, Marketing and community out reach program. High Risk Management and care planning.

Executive Board Member

Alzheimer's Association
01.1997 - 01.2001

In charge all Fiduciary duties, Hispanic community out reach program, TV, Radio and community educational events.

Administrator - Business Operations

Gloria's Assisted Living Facility
03.1983 - 01.1995

In charge all Administrative task, Hiring and staff training, Marketing and community out reach programs, Resident Admission, Care Planning, Resident activity coordinator, Dietary coordinator and food purchasing and inventory control.

Education

Bachelor of Arts - Marketing And Communications

University of The Secred Heart
Santurce, Puerto Rico
06.1981

Skills

  • Effective Communication
  • Operational Improvements
  • Executive Support
  • Annual Budget Development
  • Personnel Needs Assessments
  • Contracts
  • B2B Sales and Service
  • Customer Satisfaction Evaluation
  • Records and Database Management
  • Agile Development Methodologies
  • Set Goals
  • Business Management Software
  • Business Needs Identification
  • Team Recruiting
  • Business Correspondence
  • Business Administration
  • Identifying Risks
  • Time Management
  • Status Updates
  • Operational Efficiency
  • Databases
  • Team Collaboration
  • Sensitive Document Disposal
  • Meeting Minutes Creation
  • Narrative Use Cases
  • SharePoint
  • Service Quality Standards
  • Conflict Resolution
  • Team Development
  • Accounting Softwares
  • Electronic Filing System
  • Year-End Reconciliation
  • Training Documents
  • Loan Operations
  • Training Manuals and Processes
  • Strategic Positioning
  • Operations Management
  • Credit Management
  • Company Event Coordination
  • Staff Meetings
  • Business Plan Assessment
  • Functional Requirements Specification (FRS)
  • Control of Expenses
  • Hiring and Terminations
  • Long-Term Business Planning and Execution
  • Operational Standard Development
  • Human Resources Management Software
  • Supply Coordination
  • Identifying Best Practices
  • Company Representation
  • Leading Large Organizations
  • Driving Continuous Improvement
  • Mobile Technologies and Services
  • Digital Banking Products and Services
  • Project Collaboration
  • Business Presentations
  • Improving Product Quality
  • Leading Large Departments
  • Staff Supervision
  • Project Oversight
  • Service Provider Sourcing
  • Marketing Initiatives
  • Project Management

Languages

Spanish
Native or Bilingual

Timeline

Executive Board Member

Alzheimer's Association
01.1997 - 01.2001

Administrator - Business Operations

Buena Vida Care Corp. Assisted Living Facility
04.1996 - 11.2022

Administrator - Business Operations

Gloria's Assisted Living Facility
03.1983 - 01.1995

Bachelor of Arts - Marketing And Communications

University of The Secred Heart
Diana Torres