Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Diana Toto

Ogdensburg,NJ

Summary

Ambitious Administrative Director of Sports and Rehab Medicine who builds and retains high performance teams by hiring, developing and motivating skilled professionals with demonstrated ability to deliver mission-critical results. Extensive experience in areas of healthcare operations with specific emphasis on musculoskeletal (MSK) medicine including but not limited to non-operative MSK, physiatry, sports medicine, and rehab operations. Expert analyst on strategic growth initiatives and driving outpatient services while integrating with practice operations and community partnerships. Extensive experience in integrated strategy initiative overlapping with JV partners within healthcare organization and all divisions of MSK care. Financial, budgeting knowledge. Meticulous, detail-oriented, highly organized with expert problem solving skills. Process improvement work flow resulting in streamlined procedures. Established centralized concierge program for outpatient and practice services to create access from community referrals increasing hospital cases by an average of 5-7& annually and NPSR by 12-15%.

Overview

18
18
years of professional experience

Work History

Administrative Director, Sports and Rehab Medicine

RWJBarnabas Health
11.2011 - Current


Administrative Director Sports and Rehab Medicine, The Matthew J. Morahan III Health Assessment Center for Athletes, Cooperman Barnabas Medical Center, RWJBarnabas Health

Current responsibilities for strategic growth within musculoskeletal care at RWJBarnabas Health in the North include leadership within the following entities:

Musculoskeletal and Sports Medicine Institute Physician Practice Operations, Barnabas Health Ambulatory Care Center
· Oversight of Musculoskeletal strategic growth and operations within the non-op physician practice setting including supportive strategies for both Primary Care Sports Medicine and PM&R specialties.
· Executes physician recruitment strategies within the non-op practice setting in collaboration with Medical leadership
· Development of cross referral integrative strategies between orthopedics and non-operative care in collaboration with administrative and medical leadership team.
· Collaboration with Medical Group management on operational strategies to advance MSK care and RVU growth
· Integrate acute care and community partnership referral pathways within physician practice setting
· Integrate practice operations and sports medicine corporate partners as it relates to physician billing and access.
· Develop business plans for financial justification for innovational advancements for patient care within the practice setting.
· Leads recruitment strategies for athletic training staff within the physician practice setting
· Lead development project for content and landing page with marketing team for non-op division of the Musculoskeletal and Sports Medicine Institute

Outpatient Services, Barnabas Health Ambulatory Care Center
· Developed musculoskeletal and sports medicine concierge program for outpatient referrals coming from community and corporate partners
· Oversees operational execution for corporate partners as it relates to centralized access for outpatient and inpatient services in the north.
· Manages organization of outpatient billing workflows for all corporate sports partners
· Directs and organizes Musculoskeletal and Grand Rounds CME and CEU events for the north including an annual sports medicine symposium pulling in system level resources; Multidisciplinary programing has pulled in subspecialties across the MSK realm including but not limited to PM&R, Orthopedics, Primary Care Sports, Sports Nutrition, Rehab, Sports Cardiology, Psychology, Radiology.
· Develops integrated strategies with rehab entities to support referral volume with JV partners
· Oversees budget for area of responsibility within outpatient departments

Matthew J. Morahan (MJM) III Health Assessment Center for Athletes, Barnabas Health Ambulatory Care Center
· Administrative lead for all growth within community partners, protocol development, workflows, and operations within the center in collaboration with the Center’s Medical Director.
· Administrative lead since program inception including oversight and execution of 26 partnerships and over 40,000 screenings across New Jersey expanding into RWJBarnabas Health’s service areas globally; Service area expansion include partnerships within Essex county, Monmouth county, Ocean county, and Hudson county.
· Administrative lead on all clinical service satellite expansion projects as it relates to Morahan Center; Service expansion locations in addition to the Barnabas Health Ambulatory Care center include Newport square in Jersey City. New satellite expansion plans in 2024 will include Community Medical Center in Toms River and East Brunswick locations.
· Lead development of Emergency Room referral program to Morahan center for concussion care with RWJBarnabas Health Acute Care facilities including CBMC, JCMC, CMMC, and CMC.
· Develops and maintains all legal contract renewal and agreement oversight for partnerships
· Leads research division with Medical director for all CBMC IRB Morahan Center projects
· Provide statewide education to school districts, community, and state conferences.
· Work closely with marketing division on Center promotion. The Center has gained program exposure on ABC 7 Verizon Fios local news, and CBS National News.
· Created and implemented education on Center protocols with pediatricians, school partners, and ED staff within RWJBarnabas Health primary and secondary service areas.
· Developed a mobile team for providing offsite screening programs throughout New Jersey.
· Established in collaboration with communications team, corporate partnership with the Athletic Trainer’s society of New Jersey (ATSNJ)

Clinical Exercise Physiologist

Hackettstown Regional Medical Center
05.2007 - 11.2011

· Responsible for fitness center operations
· Outpatient teaching and education; aid in risk factor modification
· Development of appropriate exercise programs combining cardiovascular exercise and strength training for healthy and special populations including those with special needs
· Get Fit Kids program and group class interaction; aid in helping clients reach specific goals ( ex. Weight loss)
· Teaching of wellness classes on and off-site including weight training facts, fitness and flexibility, exercise and cardiovascular disease
· Ran American Heart Association campaigns
· Responsible for cardiac rehab patient intakes and patient management post cardiac event.

Clinical Exercise Physiologist

Suburban Hospital
07.2006 - 05.2007

• Clinical Exercise Physiologist, Cardiac Rehabilitation Phases II and III

Clinical Adjunct Professor

Lehigh Valley College
07.2007 - 12.2007

· Responsible for teaching of curriculum for medical assisting program within the school of Allied Health and Sciences
· Led all lectures and clinical practical application for semester, lesson plans, and grading.
· Mentor and teacher for over 30 collegiate students on career pathways and application as it relates to medical assisting in a physician practice setting.

Education

Master of Science - Clinical Exercise Science

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA
07.2006

Bachelor of Science - Kinesiology, Movement Science

Penn State University
State College, PA
05.2005

Skills

  • Project management
  • Leadership/communication skills
  • Business operations organization
  • Employee relations
  • Quality Improvement
  • Revenue Expansion
  • Physician Engagement
  • Strategic Growth
  • Community Relations

Accomplishments

  • Project Management:
  • Initiated centralization of concierge access for community referral needs in the north. Outpatient cases increased annually on an average of 5-7%.
  • Global oversight of professional educational programming for MSK networking expansion including annual seminars, state conferences, professional CEU and CME programming, and collaboration for state level marketing for services.


  • Operations Management:
  • Manage budgets for three outpatient departments with over 40 direct reports.
  • Collaborate on budget planning, development of business planning, and physician and staff recruitment for non-operative musculoskeletal and practice operations. for physician practice related to physician and staff recruitment.
  • Develops and executes strategic growth strategy for musculoskeletal care and supports combined vision for non- operative and orthopedic divisions to support and advance an integrated approach.


  • Community Partnerships:
  • Oversees 26 state level partnerships throughout New Jersey for community outreach relations as well as full team physician and district relationships at the both the high school and collegiate level.
  • Administratively runs state level concussion services, integrated marketing approach with communications team, and advancing in clinical protocols with estblished medical director.
  • Responsible for all legal agreements for community partners, annual renewals, and accounting.
  • Supports operations of all corporate sports partners in the north including equipment oversight and maintenance, concierge and VIP services, annual pre-season physicals, clinic, game coverage, and billing and accounting management.

Timeline

Administrative Director, Sports and Rehab Medicine

RWJBarnabas Health
11.2011 - Current

Clinical Adjunct Professor

Lehigh Valley College
07.2007 - 12.2007

Clinical Exercise Physiologist

Hackettstown Regional Medical Center
05.2007 - 11.2011

Clinical Exercise Physiologist

Suburban Hospital
07.2006 - 05.2007

Master of Science - Clinical Exercise Science

East Stroudsburg University of Pennsylvania

Bachelor of Science - Kinesiology, Movement Science

Penn State University
Diana Toto