Diana Trevino
Edinburg,TX
Summary
Dedicated clinical laboratory professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Phlebotomy Supervisor
STHS-Edinburg
Edinburg, TX
02.2019 - Current
- Fostered communication within team and between departments.
- Performed tasks as member of line staff to reduce wait time.
- Used Cerner program to collect and assess samples from patients.
- Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
- Utilize Cerner program to track, monitor and report on test results for clients.
- Managed effective schedules to cover all department needs
- Interviewed and hired phlebotomists and office personnel for the Lab Department.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Responsible of the ordering and monitoring inventory for optimum usage.
- Requesting quotes to vendors for the purchase or implementation of new equipment.
- Trainer of Phlebotomist and Nursing Staff for the correct technique of Blood Culture Collections and Contamination Prevention.
- Responsible of the N95 mask and respirator fitting of the laboratory personnel.
- Trainer of every new hire Phlebotomist in the usage of equipment, software, lab safety and employee policies with the usage of checklists to ensure accomplishments.
- Conducted Phlebotomy audits and observations of phlebotomy and customer service skills in a daily basis.
- Responsible of checking the expiration dates of the lab supplies in all the Hospital units, Phlebotomy carts and Outpatient services.
- Served as a Hospital Leader visiting admitted patients to ensure excellence of service and care.
- Responsible of having the Phlebotomy carts in excellent conditions, with functional laptops, printers and scanners functional at all times.
- Ensuring that the personnel has active and functional identification badges for all areas, and that each person carry a functional spectra phone at all times.
- Trainer of the STH-Behavioral Hospital collections. Ensuring the Hospital policies are followed and the Collector has a valid driver's license to operate the company vehicle for such collections.
- Ensuring the monthly goal metrics are met for the Blood Culture Contamination Rates, Patient Personal Identification (PPID) and Patient Accession Identification (PPID).
- Responsible of Phlebotomy service coverage in all areas in need. Assisting with phlebotomy collections and customer needs and/or complaints.
- Ensuring the Phlebotomy team respond on time to all overhead pages and codes.
- Participated on STH-Edinburg Social Events, Health Fairs & Expos, Job Fairs and Internal Hospital-Employee Award events.
Laboratory Supervisor
STHS-McAllen Family Residency Clinic
McAllen , TX
09.2013 - 01.2019
- Oversaw in-depth laboratory inspections and contributed to favorable outcomes.
- Maintained equipment and facilities in good working order.
- Directed quality assurance standards to maximize results.
- Conducted CAP studies and performed daily quality control runs and biannual CVM tests.
- Performed moderate complexity testing by preparing specimens for analysis and maintaining assay quality.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
- Prepared and examined specimens using variety of instruments and molecular diagnostic techniques.
- Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
- Prepared and validated calibrators and controls in advance of laboratory testing and analysis orders.
- Performed and documented hematological and chemical examinations on blood and other body fluids for detection and identification of communicable and other diseases.
- Engaged in instrument maintenance and basic troubleshooting of Hematology and Urinalysis analyzers, serving as primary operator and reviewing QC and calibrator performance for assay integrity.
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
- Conducted chemical analysis of blood, urine, spermic or amniotic fluid to determine presence of normal or abnormal components.
- Couched Physicians from the Family Practice Residency Program in the correct use of ICD10 and CPT codes of selective tests.
- Reduced turnaround time on lab results by the use of in house testing and close monitoring of the send out special lab testing.
- Executed corrective actions when test controls were outside specified limits.
- Participated in Clinic's social events, Health Fairs & Expos as member of social event committee.
Laboratory Technologist
Valley Internal Medicine Associates
Mission, TX
09.2013 - Current
- Started working as a full time employee 2011 to 2013. Converted to part time job on Sept.2013 after accepting position at STHS. Holding current part time employee.
- Performed moderate complexity testing by preparing specimens for analysis and maintaining assay quality.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in any case needed.
- Recorded and submitted stat and routine laboratory results to clinic medical providers.
- Prepared and examined specimens using variety of instruments and molecular diagnostic techniques.
- Perform Phlebotomy services in all clinic patients.
- Prepared and validated buffers and in-house reagents, calibrators and controls in advance of laboratory testing and analysis orders.
- Conducted and reported on microbiological, serological and chemical analysis on clinical samples.
- Engaged in instrument maintenance and basic troubleshooting of chemistry, hematology and urinalysis analyzers serving as primary operator and reviewing QC and calibrator performance for assay integrity.
- Executed corrective actions when test controls were outside specified limits.
- Set and oversaw quality assurance guidelines for laboratory work.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Contributed to a successful achievement in CLIA regulatory inspections.
Laboratory Technologist
San Martin De Porres Clinic
Palmview, TX
07.2008 - 08.2011
- Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
- Recorded and interpreted laboratory results to present to clinic physicians.
- Prepared and examined specimens using variety of instruments, molecular and rapid diagnostic techniques.
- Performed and documented hematological and chemical examinations on blood and other body fluids for detection and identification of communicable and other diseases.
- Set and oversaw quality assurance guidelines for laboratory work.
- Executed corrective actions when test controls were outside specified limits.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Implementation of newer automated instrumentation and microscopic testing expanding the existing lab testing menu for a better testing diagnostic care.
Lead Medical Laboratory Technician @ DHR Hospital
Valley Baptist Medical Center (Main Contractor)
Edinburg, TX
03.2005 - 07.2007
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
- Utilized expertise in microbiology, chemistry and hematology to help with diagnosis of medical issues.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Conducted evaluations for many patients daily.
- Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
- Assisted with safe transfusions by conducting tests and completing blood counts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed fast pace skills on all laboratory areas such as Hematology & Coagulation, Chemistry, Urinalysis, Microbiology and Blood Bank.
- Contributed on successful achievements of CAP and Joint Commission Inspections.
Lead Medical Laboratory Technician
Christus St. Joseph Hospital
Houston, TX
02.2003 - 03.2005
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
- Utilized expertise in core lab services: chemistry, hematology, coagulation and Urinalysis to help with diagnosis of medical issues.
- Conducted evaluations, linearities and calibrations in chemistry and immunoassay instrumentation.
- Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Contributed in the successful achievement of lab regulations such as CAP and Joint Commission.
Laboratory Technologist
San Jose Clinic
Houston, TX
11.1988 - 02.2003
- Performed moderate complexity testing by preparing specimens for analysis and maintaining assay quality.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
- Recorded and interpreted laboratory results to present to clinic physicians.
- Prepared and examined specimens using variety of moderate complexity instruments, microscopic and rapid kits to help on the diagnosis and treatment of clinical patients.
- Prepared and validated in-house reagents, calibrators and controls in advance of laboratory testing and analysis orders.
- Performed Phlebotomy duties, gathered laboratory samples, monitored fluids and read test results to provide accurate care diagnosis and treatment.
- Performed and documented hematological and chemical examinations on blood and other body fluids for detection and identification of communicable and other diseases.
- Set and oversaw quality assurance guidelines for laboratory work.
- Executed corrective actions when test controls were outside specified limits.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Implemented the new CLIA'88 regulations and maintained great standards of excellence in 7 successful consecutive CLIA inspections.
Education
Bachelor of Science - Medical Technology
Universidad De Montemorelos
Montemorelos, N.L. Mexico06.1988
Skills
- Goal Minded
- Team Leader
- Phlebotomy Procedures
- Laboratory Procedures
- Procedural Improvements
- Blood Culturing
- Standards Compliance
- Collections Procedures
- Computerized Tracking
- Paperwork Processing
- Corrective Actions
- Laboratory Information System (LIS)
- Sample Processing
- Staff Phlebotomy Training
- Safety Assurance
Accomplishments
- Improved blood collection process by preparing supplies to match patient load.
- Educate phlebotomy staff & students on venipuncture and capillary puncture techniques.
- Motivated phlebotomy team to achieve greater than 95% error-free rate in accurate patient identification meeting the national safety goals.
- Improved the turnaround phlebotomy collections to meet the 20 minutes collection goal.
- Improved the phlebotomy blood contamination rate to less than 2% to meet the established monthly goal.
- Reduced costs by implementing better inventory control measures and reducing overstocked supplies.
- Supervised team of 21 phlebotomy staff members.
- Resolved clients issues through staff customer service inservices.
- Collaborated with Lead Techs in the improvement of teamwork between phlebotomists and lab technologists for a better patient service.
Affiliations
- Member of the American Society of Clinical Pathologists (ASCP).
Certification
- Certified Medical Laboratory Scientist (ASCP)
Languages
English
Spanish
Timeline
Phlebotomy Supervisor
STHS-Edinburg
02.2019 - Current
Laboratory Supervisor
STHS-McAllen Family Residency Clinic
09.2013 - 01.2019
Laboratory Technologist
Valley Internal Medicine Associates
09.2013 - Current
Laboratory Technologist
San Martin De Porres Clinic
07.2008 - 08.2011
Lead Medical Laboratory Technician @ DHR Hospital
Valley Baptist Medical Center (Main Contractor)
03.2005 - 07.2007
Lead Medical Laboratory Technician
Christus St. Joseph Hospital
02.2003 - 03.2005
Laboratory Technologist
San Jose Clinic
11.1988 - 02.2003
Bachelor of Science - Medical Technology
Universidad De Montemorelos
- Certified Medical Laboratory Scientist (ASCP)
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