Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diana Turetsky

Livingston,NJ

Summary

Certified professional with over 15 years of experience in project, program, and product management in education finance, and other industries. A strategic thinker and problem-solver, adept at delivering complex enterprise-wide initiatives. Expertise in driving business analysis, overseeing product and software development, managing publishing processes, facilitating system integration, and ensuring accurate financial reporting. Skilled in bridging communication gaps between non-technical customers and technical teams, fostering collaboration and understanding. Known for exceptional communication skills, building strong relationships with stakeholders at all levels. Experienced in change management, successfully navigating organizational shifts and fostering adoption of new processes and technologies. A natural leader who enhances organizational efficiency through process improvement, teamwork, and cross-functional collaboration. Consistently delivers projects on time, within budget, and with high-quality standards, exceeding expectations.


Overview

19
19
years of professional experience
1
1
Certification

Work History

Program Project Manager

The College Board
09.2017 - 09.2023
  • Led project and program management in software development and project lifecycles for the Pre-AP program, in support of Content and Assessment teams to develop and revise 11 STEM and Humanities courses (such as EL, Language Arts, World History, Algebra 1 & 2) grades 9 through 11, successfully implemented in over 1,330 schools nationwide, impacting over 30,000 students
  • Successfully managed and led a portfolio of 6-10 complex projects and programs through strategic planning, project governance, dependency management, collaborative teamwork, stakeholder engagement, and senior leadership reporting, resulting in the achievement of key performance indicators (KPIs) and organizational business goals
  • Coordinated multiple internal and external vendor relationships, efficiently producing and publishing
  • Pre-AP Instructional Materials and Supplemental digital products and ADA compliance testing in face paced environment with stringent production schedules within 18 months cycle
  • Supervised annual budget forecasting of $2M+ budget, and resourcing activities for Pre-AP Content and Assessment areas, ensuring 20% cost savings
  • Implemented waterfall and agile project management methodologies, enabling team effectively to coordinate work, establish priorities, and mitigate risks
  • Championed cross-office workflow process improvements and change management strategies, which enhanced productivity by 30% in 5 teams
  • Conducted marketplace research and data analysis in 3 consecutive academic years with College
  • Board’s Research team on various curriculum effectiveness and performance measurement efforts in order to deliver functional and quality improvements
  • Facilitated close partnership with ETS, the assessment vendor, in the creation and administration of 4 pilot exams in 3 years, and operations Final Exams and Learning Checkpoint quizzes for 8 Pre-AP courses

Program Project Manager

Professional Examination Services
02.2016 - 11.2017
  • Acted in leadership role as a head of Project Management Office (PMO) in the organization, monitoring all projects' activities, facilitating product management and development, mentoring staff, and consulting in applicable clients' services and products such as ProExam Write and ProExam Bank with over $3M budget
  • Managed a team of 3 engineers in agile environment to enhance the development and QA processes for ProExam products in 6 months, with 96% customer satisfaction rate
  • Assisted in the company merger and acquisition, leading successful 1.5 year transition effort for book of 6 clients, migrating from ProExam to PSI, including data management, service delivery, professional services, and operational project deliverables
  • Provided client service and conflict resolution management in implementation, problem-solving and onboarding of new clients for Proexam Insights banking and write platforms and services, and delivery for Noncognitive Student Assessment (Tessera) for K-12 and International Work Readiness (IYF) projects

Project Manager

Equinox Fitness
03.2015 - 10.2015
  • Managed multiple projects, in 7 months transformed inefficient processes in Equinox's product line, increasing productivity by 20% and saving $200K
  • Supervised an enterprise wide security initiative to analyze, perform vulnerability and penetration scanning, social engineering, data privacy and other discoveries to build remediation plans
  • Conducted a multi-product web-based implementation for Corporate Online Sales worth $300,000, with Customer Service integration to SalesForce using Agile/Scrum methodology and JIRA tool
  • Led replacement of current Point of Sales system and back office for Equinox's retail and food beverage stores (for 75 clubs), including RFP process and identifying compatible vendors for pilot rollout with $2M budget

Project Manager

Macmillan Publishers
07.2014 - 01.2015
  • Led and managed the project activities for Technical Solutions department related to replacement of existing publishing system to Biblio 3 implementation, with $1M budget management
  • Managed project plan and activities related to data transition in Data Hub, tracking all action items, risks and issues and driving them to resolution with external and internal stakeholders
  • Enhanced project templates, refining requirements, coordinated testing, and established mitigation strategies with international vendor for successful global implementation

Principal

Infinitive
01.2014 - 04.2014
  • Assisted Time Warner Corporate PMO office to set up recommended programme approach and governance for new shared services initiative to centralize Time Warner functions for IT and Real
  • Estate across all divisions (HBO, Warner Bros, Turner)
  • Redesigned and managed integrated project plan with HR, Finance, Tax, Procurement and other work streams, and managed other related PMO processes

Project Manager

Active Health Management/Aetna
10.2013 - 12.2013
  • Led process improvement initiatives using Six Sigma, and presented recommendations to Senior
  • Management to make organizational improvements for long term and short term solutions, cutting over 1M in penalty costs and work reduction
  • Created process flows, power point presentations, and other relevant project documentation, establishing new metrics system such as time tracking

Project Manager

Societe Generale
11.2012 - 01.2013
  • Led the project activities for Asset and Procurement department related to replacement of trading machines to PC Blade platform for all the bank's traders, $500,000 budget scope
  • Developed and updated plan project' scope and timelines, recommending solutions to meet budget and regulatory needs for all 200 users

Project Manager/Consultant

Infosys Technologies Ltd
04.2010 - 03.2012
  • Led 8 month project for Compliance Technology Group a Fidelity Investments to automate and enhance current processes in order to meet urgent SEC audits, managing a team of 7 located in India in USA, and 5 work stream activities to address the audits within 4 months and avoid paying $1 million audit fees
  • Facilitated delivery of an enterprise-wide strategic initiative that would overhaul the Benefits
  • Accounting at CitiGroup, for Fringe Collection and Payroll Taxes Forecasting processes for the US and international financial tracking of employees, $2M project scope
  • Managed several offshore and onshore resources in providing project’s deliverables on high visibility work streams, coordinating efforts including requirements gathering, development of data models, accounting and data models for current and future state

Project Manager

Diversified Investment Advisors
01.2007 - 12.2009
  • Promoted to Project Manager role to plan, schedule, and execute all technology initiatives improve and automate retirement services area of Defined Benefit group
  • Led all the technology and process improvements initiatives and acted as a bridge between Boston and New York office
  • Managed internal and external resources for re-engineering business processes, creating and executing technologies for Defined Benefits automated administration platform, resulting in updated
  • Defined Benefit website for Plan Sponsors and Participants
  • Identified and managed impressive improvements across the business that eliminated paper trails, improved benefit calculations from 30 to 10 day process, and shortened the sales cycle by 40%, saving $1M annually
  • Implemented Agile methodology and tools such as Rally to manage a cross functional team to achieve innovative website with a modeling tool calculating benefits, and innovative features of Voice
  • Recognition Systems (VRU)

Senior Business Analyst

Fidelity Investments
07.2006 - 12.2006
  • Worked for Echannel and Human Resources Technology Groups, collaborating closely with the systems group to conduct technical reviews, ensuring that business requirements were met to support user acceptance/business testing, as well as implementation and rollout to customers
  • Led all project activities for the Fidelity Employee Survey, a critical initiative for Corporate HR in 2006 including project planning, testing efforts, pilot support, and established strong relationships with project ME's, technical partners, and vendors

Business Consulting Systems Analyst

Accenture
04.2004 - 03.2005
  • Assisted the Team Lead in all User Acceptance Testing efforts for Custodial Reconciliation System, including defect entering in ClearQuest, monitoring stability of the system, and status reporting
  • Acted as a liaison between Business team, System Integration team and Developers team to ensure that all application gaps are filled and application is delivered on time
  • Facilitated deep dives, documented requirements, interviewed stakeholders, scheduled meeting, communicated status, prepared and ran test scripts, and clarified requirements

Education

Bachelors Of Arts - Economics & Complex Organizations

Mount Holyoke College
South Hadley, MA
05.2002

Skills

  • Program Leadership & Management: Stakeholder Management, Stakeholder Communication, Risk Management, Change Management, Strategic Planning, Problem Solving, Conflict Management, Acquisition, Decision-Making, Vendor Sourcing, Contract Management, Team Training and Development, Presentation Creation and Delivery
  • Training and Process Improvement: Organization Management, Team Development and Training, Resource Allocation and Management,
  • Data Analysis, Requirements Elicitation, Vendor Relationship Management, Agile Software, Systems Optimization
  • Product Development & Testing: Usability Testing, Quality Control, Software Development Process, Highly organized, Negotiation, Written Communication, User Adoption
  • Financial Analysis: Cost Accounting, Customer Success, Life Cycle Management, Customer Experience, Cost Management, Forecasting, Budget Coordination
  • Project and Product Management Software & Tools: SharePoint, Microsoft Visio, JIRA, Rally, Trello, Rational, RequisitePro, Six Sigma, Mondaycom Software, Smartsheet, Teams, Confluence, Microsoft Project, MS Office, Asana, Smartsheet, Google Drive
  • Data Analysis & Reporting: Microsoft Excel, Microsoft Access, SQL, BI Reporting
  • Website & Visual Presentation: HTML, JavaScript, Adobe Acrobat Pro, Adobe Photoshop, Adobe Lightroom, Microsoft Powerpoint, AI Tools

Certification

  • PMP - Project Management Professional
  • PMI-ACP (Agile Practioner)
  • Scrum Master (Scrum Alliance CSM)

Languages

English
Hebrew
Russian

Timeline

Program Project Manager

The College Board
09.2017 - 09.2023

Program Project Manager

Professional Examination Services
02.2016 - 11.2017

Project Manager

Equinox Fitness
03.2015 - 10.2015

Project Manager

Macmillan Publishers
07.2014 - 01.2015

Principal

Infinitive
01.2014 - 04.2014

Project Manager

Active Health Management/Aetna
10.2013 - 12.2013

Project Manager

Societe Generale
11.2012 - 01.2013

Project Manager/Consultant

Infosys Technologies Ltd
04.2010 - 03.2012

Project Manager

Diversified Investment Advisors
01.2007 - 12.2009

Senior Business Analyst

Fidelity Investments
07.2006 - 12.2006

Business Consulting Systems Analyst

Accenture
04.2004 - 03.2005

Bachelors Of Arts - Economics & Complex Organizations

Mount Holyoke College

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Diana Turetsky