Diana Valenzuela
6602 S Van Buren Ave Tucson,AZ
Summary
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Overview
20
20
years of professional experience
1
1
Certification
Work History
DSP
Rise Inc
Tucson, AZ
08.2024 - Current
- Supported individuals with daily living skills to promote independence and enhance quality of life.
- Assisted clients in developing personal goals, fostering growth and self-advocacy.
- Coordinated recreational activities to encourage social interaction among participants.
- Documented client progress and behavior to inform care strategies and support plans.
- Implemented safety protocols to ensure a secure environment for all clients.
- Collaborated with multidisciplinary teams to optimize client care and service delivery.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Provided compassionate and patient-focused care to cultivate well-being.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained entire family's schedule and organized events.
- Identified needs and coordinated plans for travel and out-of-town functions.
Assistant Manager
Dollar Tree
Tucson, AZ
08.2006 - 07.2017
- Led daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored staff on best practices for inventory management and merchandising.
- Developed and implemented strategies to enhance team productivity and operational efficiency.
- Analyzed sales trends to optimize product placement and maximize revenue opportunities.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
Yuma High School
Yuma, AZ05.2009
Skills
Time management
First aid and safety
Behavior redirection
Client support
Compassionate caregiving
Behavioral management
Decision-making support
Relationship building
Direct patient care
Patient care
Team collaboration
Crisis management
Nutrition
Active listening
Adaptability and flexibility
Personal care assistance
Health services
First aid and CPR
Housekeeping
Certification
- General clerk office (AWC )
- Teacher assistant for autism kids ( online training)
- Fingerprint card
- ARTICLE 9
- Arizona 911 Training
- Incident Reporting
- Recognize Abuse, Neglect, & Exploitation
- Direct Care Workers (DCW) -
- Firs Aid
- CBC Background
- RBT ( only the 40 hours online)
Languages
Spanish
Full Professional
English
Limited Working
Timeline
DSP
Rise Inc
08.2024 - Current
Assistant Manager
Dollar Tree
08.2006 - 07.2017
High School Diploma -
Yuma High School