Summary
Overview
Work History
Education
Skills
Languages
Timeline
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diana varela

Cleveland ,Texas

Summary

Bilingual communicator skilled in customer service and office administration, adept at enhancing student engagement and parental involvement. Fast learner and capable to adapt to challenging situations.

Overview

9
9
years of professional experience

Work History

Child Educator

Met Head Start
02.2014 - 09.2016
  • Encouraged students to think critically and develop problem-solving skills.
  • Promoted inclusivity within the classroom by accommodating diverse learning styles and tailoring instructional strategies accordingly for optimal student comprehension.
  • Assessed student progress regularly through formative and summative evaluations, enabling targeted instruction based on individual needs.
  • Implemented positive behavior reinforcement systems that fostered a respectful, cooperative, and productive learning atmosphere among students.
  • Developed strong relationships with parents and guardians through regular communication, resulting in increased parental involvement in their child''s education.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Clerk

Brookshire Brothers Pharmacy
03.2010 - 09.2014
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Improved office efficiency by digitizing paper files and organizing digital records.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Secretary

World Finance
08.2007 - 05.2010

Answer multiple lines on phone. File paperwork, use word processor to add files, open and close office. Make nightly deposits. Customer service, translate paperwork and interpret customers from English to Spanish.

Education

High School Diploma -

Cleveland High School
Cleveland, TX
05.2007

Skills

    Bilingual

    Customer service

  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • File management
  • Multi-line phone systems
  • Fast learner
  • Microsoft office

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Child Educator

Met Head Start
02.2014 - 09.2016

Clerk

Brookshire Brothers Pharmacy
03.2010 - 09.2014

Secretary

World Finance
08.2007 - 05.2010

High School Diploma -

Cleveland High School
diana varela