Diana Vargas
Health Care
North Babylon,NY
Summary
Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all supply chain activities, including procurement, distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by Three ( 3) years of experience in leading organizational business units. Demonstrated success in strengthening policies, improving delivery times and aligning supply flow with customer demands. Proactive and responsive with a data-driven approach and good scheduling abilities. Polished, professional and devoted to serving business and customer needs.
Overview
14
14
years of professional experience
Work History
Supply Chain Coordinator
VNS Health
New York City, NY
03.2020 - Current
- Managed complex equipment storage operations while effectively partnering with intermediary departments to complete projects.
- Resolved issues through negotiations and led contract compliance and vendor performance reviews.
- Collaborated with MSI ware house and Hospice departments to facilitate smooth accomplishment of deadlines.
- Completed frequent inventory counts and resolved discrepancies.
- Scheduled production plans according to customer needs and supply availability.
- Handled procurement, warehouse management, logistics management, import and exporting and other supply chain functions to facilitate business operations.
- Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Oversaw supply chain logistics and equipment worth over $1.2M.
- Handled purchasing, procurement, warehouse management, logistics management, import and exporting and other supply chain functions to facilitate business operations.
- Directed product flow throughout company
- Kept stock areas clean, tidy and organized according to facility requirements
- Maintained domestic supplies by coordinating with international contacts to source materials and manage distribution.
- Directed product flow throughout company.
- Collaborated with VNS Health Corporate and VNS Health SILO departments to facilitate smooth accomplishment of deadlines.
- Oversaw demand planning, purchasing and logistics.
Supervisor of Personal Precautionary Equipment
Visiting Nurse Service, New
New York City, NY
08.2020 - 08.2021
- Under SARS-Covid-2 Epidemic Response Team
- Operationalized production of Personal Protective Equipment (PPE) and coordinated distribution for clinical field staff
- Managed production of over 3000 SARS-Covid-2 kits weekly with over 36,000 kits produced over the course of the pandemic
- Managed staff of six to ten volunteers across multiple departments
- Assessed crew members' strengths and weaknesses and coached team members toward improving performance.
- Worked cross departmentally with procurement and operations
- Inventoried stock of Personal Protective Equipment in order to meet new state regulations ongoing basis
- Screened and assessed equipment for NIOSH/OSHA compliance
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Developed training, task and process guidelines and communicated clear and concise directions to employees
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures
- Delegated high volumes of work to empower team, build trust and assist with professional development
- Defined operational metrics to evaluate efficiency of processes and procedures
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality
- Achieved results by working with staff to meet established targets
- Monitored workflow to improve employee time management and increase productivity
Business Service Coordinator
Palliative Care
New York City, NY
08.2013 - 03.2020
- Primary Liaison between physicians, patients, VNSNY staff and vendors
- Work in Partnership with management in analyzing billing data through root cause analysis to identify issues and develop process improvements that lead to cost savings; Handle and correct audit reports and update systems as appropriate
- Develop and implement procedures to organize and prioritize workflows; Collaborated in training of new staff; Trained Escorts for messenger routes pertaining to Home Care Orders; Arranged spread sheet of doctors' location and availability for messenger routes
- Create medical orders regulated by The Department of Health as well forward them to appropriate Clinics, Hospital etc.; Coordinated Home Care Orders to designated doctors and routes and distributed them accordantly
- Participates in data entry and retrieval of confidential patient information into World View system and Homecare Home Base system, and FACURA., Work in Partnership with management in analyzing billing data through root cause analysis to identify issues and develop process improvements that lead to cost savings; Handle and correct audit reports and update systems as appropriate
- Monitor business services documentation for completeness and timelessness for Patient Service Managers; Assisted BSC staff by coordinating office services
- Develop and implement procedures to organize and prioritize workflows; Collaborate in training of new staff; Trained Escorts for messenger routes pertaining to Home Care Orders; Arranged spread sheet of doctors' location and availability for messenger routes
- Participates in team meetings, as required.
- Provided relevant, supportive and constructive supervision, identifying team goals and establishing accountability for secondary leadership.
- Established appropriate and safe staff-to-patient ratios and strategically organized staff schedules according to interpersonal dynamics.
- Implemented project management techniques to overcome obstacles and increase team productivity
Junior Clerk
Visiting Nurse Service Of New York-home Care
New York City, NY
06.2012 - 08.2013
- Primary Liaison between physicians, patients, VNSNY staff and vendors
- Translated verbatim Spanish/ English
- Work in Partnership with management in analyzing billing data through root cause analysis to identify issues and develop process improvements that lead to cost savings; Handle and correct audit reports and update systems as appropriate
- Monitor business services documentation for completeness and timelessness for Patient Service Managers; Assisted BSC staff by coordinating office services
- Maintains supplies for inpatient unit
- Receives (via PeopleSoft) and reviews for accuracy requisitions for forms, office computers and medical supplies
- Processes electronic requests via PeopleSoft, packs and distributes supplies accordingly
- Performs receptionist activities for inpatient unit including answering telephones, responding to patient/family inquiries, greeting and directing visitors to appropriate person and recording and relaying messages
- Responds to, researches and resolves routine and more complex customer service issues and requests for information in accurate/effective/timely manner
- Refers clinical/difficult issues to appropriate staff, as necessary.
Escort/ Translator
Visiting Nurse Service Of New York-home Care
New York City, NY
04.2009 - 06.2012
- Researched cultural etiquette and specific use of slang words
- Provided verbal summaries of non-English documents to diverse audiences
- Repeated and restructured complex translations to optimize understanding
- Prepared detailed notes per client specifications, assisting in business meetings and proposal presentations
- Played key role in international business efforts, working with sales and client groups to optimize collaboration
- Applied cultural understanding to discern specific meanings beyond literal written words
- Supported operations by translating key departmental documents and internal communications
- Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding
- Worked with other translators to facilitate real time conversations
- Translated business websites to support international expansions
- Updated existing translations to meet contemporary trends in communication
Education
Some College (No Degree) - Health Care Administration Management
Saint Joseph's University
Brooklyn, NYSkills
- Project Management
- Planning/Organizing
- Communication/Customer Service
- Trained in HIPAA Compliance Regulations/ Fire Warden
- NIOSH/ OSHA knowledgeable
- Microsoft Office Suite
- Supply Chain Distribution
- Procurement Logistics
- Cost Efficiency
- Relationship building
- Staff Management
- Vendor Relations
- Cost Controlling
- Supplier Performance Management
- Continuous Improvement Strategies
- Personal Protection Equipment (PPE)
- Financial Management and Reporting
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor of Personal Precautionary Equipment
Visiting Nurse Service, New
08.2020 - 08.2021
Supply Chain Coordinator
VNS Health
03.2020 - Current
Business Service Coordinator
Palliative Care
08.2013 - 03.2020
Junior Clerk
Visiting Nurse Service Of New York-home Care
06.2012 - 08.2013
Escort/ Translator
Visiting Nurse Service Of New York-home Care
04.2009 - 06.2012
Some College (No Degree) - Health Care Administration Management
Saint Joseph's University