Diana Vargas
Alexandria,VA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Receptionist
My Face My Smile
Arlington, VA
09.2023 - Current
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted with special projects assigned by management when required.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Server
Vim & Victor
Springfield, VA
09.2022 - 12.2023
- Greeted guests and visitors upon arrival and determined how to be of assistance
- Monitored dining room for cleanliness and proper set-up at all times.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Resolved customers problems and complaints to improve overall satisfaction
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cashier
Wegmans
Tysons Corner, VA
12.2020 - 11.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Basic Esthetician - Esthetics: Skin Care
Basic Esthetics License
Vienna, VA09-2023
High School Diploma -
Lake Braddock Secondary School
Burke 06-2022
Skills
- Scheduling
- Greeting and seating clients
- Multi-line telephone skills
- Multitasking and organization
- Customer service
- Food sales and promotion
- Table setting arrangements
- Price memorization
- Cash handling
- Payment processing
Timeline
Receptionist
My Face My Smile
09.2023 - Current
Server
Vim & Victor
09.2022 - 12.2023
Cashier
Wegmans
12.2020 - 11.2021
Basic Esthetician - Esthetics: Skin Care
Basic Esthetics License
High School Diploma -
Lake Braddock Secondary School
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