Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Proven leader when working to unite and guide nursing teams toward achieving care goals, improving patient satisfaction and adapting to continuous health system changes. Demonstrated knowledge in remote wellness coaching, training, and mentoring junior nurses and paraprofessional staff whilst monitoring and evaluating performances. Able to provide excellent interpersonal, communication, and problem-solving with an aptitude to collaborate with colleagues, patients, and management. Accomplished in developing and leading process and procedure improvements to enhance efficiency and patient experiences.
Certifications