Diana Velazquez
Salt Lake City,UT
Summary
Driven and bilingual professional with experience as a House Cleaner Assistant and Tutor Volunteer at Latinos In Action. Excelled in customer service and communication, significantly enhancing client satisfaction and student understanding. Demonstrated exceptional time management and flexibility, prioritizing efficiency and collaboration in fast-paced environments.
Overview
5
5
years of professional experience
Work History
House Cleaner Assistant
Voluntary Work
Salt Lake City, UT
08.2021 - Current
- Enhanced client satisfaction by providing thorough and efficient house cleaning services.
- Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
- Reduced the spread of germs and bacteria by sanitizing high-touch surfaces regularly.
- Assisted clients in preparing their homes for special events or holidays, ensuring a welcoming atmosphere for guests.
Beauty Advisor/Cashier
Sephora Inside Kohls
Millcreek Utah
10.2024 - 12.2024
- Create a welcoming environment, listen to customers, and build relationships with them.
- Understand customers needs and goals and recommend products that fit their budget and concerns.
- Operate a cash register, scan items, bag merchandise and properly handle different methods of payment and process returns.
- Help keep the store clean and stocked, and participate in inventory control.
- Introduce customers to loyalty program and solicit customers to apply for credit card.
School Tutor
Latinos In Action
Murray, UT
08.2019 - 06.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Help students learn and understand reading and complete assignments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Cottonwood High School
Murray, UT06.2023
Skills
Fluent in English and Spanish
Communication skills
Active listening
Flexibility
Timeline
Beauty Advisor/Cashier
Sephora Inside Kohls
10.2024 - 12.2024
House Cleaner Assistant
Voluntary Work
08.2021 - Current
School Tutor
Latinos In Action
08.2019 - 06.2023
High School Diploma -
Cottonwood High School