Summary
Overview
Work History
Education
Skills
Certification
LANGUAGE PROFICIENCY
Timeline
Generic

Diana Vigo, LMSW

San Antonio,,TX

Summary

Resourceful manager with a proven track record in successfully coordinating and monitoring operations across various departments. An inspiring leader and skilled problem-solver, I am dedicated to streamlining processes that reduce costs and improve organizational efficiency. Highly committed and driven, I focus on maintaining the quality of services and products with unwavering determination.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Director - Strategic Support

Commonpoint- REMOTE
08.2021 - Current
  • Lead professional development workshops on classroom management, social-emotional wellness, and assessment strategies.
  • Co-wrote and secured a $1M 21st-century grant, benefiting 480 students across three schools.
  • Facilitate cross-departmental collaboration to achieve strategic objectives, fostering a culture of teamwork and innovation.
  • Organize and plan departmental cultural and family events.
  • Designed and implemented program surveys and logical models to enhance departmental efficiency.
  • Established data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization.
  • Evaluate employee performance and convey constructive feedback to improve skills.
  • Recruit, interview, and hire employees and implemented a mentoring program to promote positive feedback and engagement.
  • Provide social-emotional wellness support to achieve organizational objectives.
  • Oversee departmental social work interns, providing guidance and support to enhance their professional development.

Senior Director- Youth Services

Commonpoint
01.2019 - 08.2021
  • Led and inspired a team of eight Program Directors and over 120 dedicated staff to deliver transformative services to 1,200 participants.
  • Oversaw a budget exceeding $4 million for vital government and foundation contracts that empower youth, sourcing funding from New York City (DYCD), New York State (21st Century), UJA-Federation of New York, and Fee for Service.
  • Collaborated with Fiscal Services on essential projects to craft and manage annual program budgets, ensuring fiscal responsibility while advancing our mission.
  • Engaged with key community stakeholders—school personnel, elected officials, parents, and local businesses—to co-create initiatives that resonate with our strategic vision and serve the needs of those we support.
  • Developed and implemented a robust program evaluation framework to celebrate strengths and uncover opportunities for growth through quarterly goal-setting and assessment.
  • Established policies and procedures that fostered collaboration and ensure alignment across all programs, reinforcing our commitment to excellence.
  • Maintained department-wide compliance function ensuring all contracts are in good standing with all regulatory agencies.
  • Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.

Assistant Director

Central Queens YM &YWHA
09.2017 - 01.2019
  • Collaborated with the school administration in order to best serve our students and community.
  • Entered and approved payroll in ADP.
  • Managed a budget of $480K, providing services for over130 participants.
  • Obtained School Age Child Care license from the New York Department of Health, ensured Program Directors followed Department of Health regulations, and prepared for year-round inspections.
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.

Program Coordinator – SONYC/ DYCD

Central Queens YM &YWHA
09.2015 - 08.2017
  • Managed DYCD online: completed program workscope, recorded attendance, generated reports, and entered participants.
  • Managed a budget of $225K, providing services for over 75 Middle School participants.
  • Enrolled students in community events and partnered with DYCD to participate in an all-city basketball tournament.
  • Managed curriculum planning, increasing STEAM, community involvement, and technology programming.
  • Planned trips and events for participants.
  • Maintained open communication with Parent Coordinators from local middle schools and the community in order to increase program participation.
  • Managed budgets and partnered with the fiscal team to monitor spending.
  • Supervised a team of youth workers and instructors that served 75 participants.
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.

Program Coordinator - NYSED PS206

Central Queens YM &YWHA
09.2012 - 05.2015
  • Planned, developed, supervised, and implemented program activities.
  • Managed $125K in funding, providing services for 100 participants.
  • Coordinated snack and permit requests with school administration.
  • Conducted training and monthly staff meetings.
  • Maintained communication channels opened with stakeholders, including parents.

Site Director-Afterschool program PS151

Liberty Learning Lab
08.2010 - 09.2012
  • Developed after-school programming to provide remediation in Common Core reading and math curricula.
  • Supervised teachers and paraprofessionals to deliver services to 150 students.
  • Increased student enrollment by promoting programs at community events.
  • Maintained records for contractual requirements.
  • Monitored attendance patterns optimizing services provided.
  • Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
  • Maintained compliance with regulatory requirements while continuously seeking opportunities for process improvement based on best practices.
  • Provided leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.

Education

Master of Social Work - Organizational Management and Leadership

Silberman School of Social Work at Hunter College
New York, NY
06.2021

B.S. Fashion Merchandising Management - undefined

The Fashion Institute of Technology State University of New York
New York, NY
08.2002

A.A.S Marketing Management - undefined

Kingsborough Community College
Brooklyn, NY
06.1998

Skills

  • Collaborative leadership
  • Adaptable
  • Team management
  • Policy development
  • Grant Writing
  • Relationship building
  • Coaching and mentoring
  • Strategic Program Development and Coordination
  • Ethical Decision-making aligned with the NASW Code of Ethics
  • Exceptional Time Management and Prioritization

Certification

  • Mandated Reporter
  • CPR and First Aid
  • School-Age Credential
  • Licensed Master Social Worker in Texas (LMSW)

LANGUAGE PROFICIENCY

Fluent in Speaking Spanish

Timeline

Senior Director - Strategic Support

Commonpoint- REMOTE
08.2021 - Current

Senior Director- Youth Services

Commonpoint
01.2019 - 08.2021

Assistant Director

Central Queens YM &YWHA
09.2017 - 01.2019

Program Coordinator – SONYC/ DYCD

Central Queens YM &YWHA
09.2015 - 08.2017

Program Coordinator - NYSED PS206

Central Queens YM &YWHA
09.2012 - 05.2015

Site Director-Afterschool program PS151

Liberty Learning Lab
08.2010 - 09.2012

B.S. Fashion Merchandising Management - undefined

The Fashion Institute of Technology State University of New York

A.A.S Marketing Management - undefined

Kingsborough Community College

Master of Social Work - Organizational Management and Leadership

Silberman School of Social Work at Hunter College

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Diana Vigo, LMSW