Diana Villafan Aguiniga
Hillsboro,OR
Summary
Compassionate customer service professional with expertise in conflict resolution and communication. Experienced in caregiving and community outreach, effectively supporting operations and events. Skilled in fostering supportive environments and enhancing social-emotional growth. Committed to leveraging skills to improve patient experiences.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Blood Donor Ambassador
American Red Cross
Portland, Oregon
01.2026 - Current
- Educated donors about blood donation processes and safety protocols.
- Provided support to staff during blood collection activities and donor registration.
- Created promotional materials such as flyers, posters, and banners to advertise upcoming donation events.
Volunteer
Boys and Girls Club
Portland, Oregon
04.2026 - 07.2026
- Planned and led structured programs that promoted academic success, healthy lifestyles, and character development, positively impacting participants' growth.
- Served as a positive role model and mentor, facilitating homework completion and fostering social-emotional development.
- Monitored children and teens during activities to ensure physical and emotional safety, creating a secure environment for engagement.
Caregiver
Rosewood Assisted Living
Hillsboro, Oregon
01.2023 - 10.2024
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Education
Bachelor of Science - Public Health Studies: Pre-Clinical Sciences
Portland State University
Portland, OR06-2026
Skills
- Community outreach
- Direct patient care
- Effective communication
- Adaptability and dependability
- Computer skills
- Administrative support
Languages
Spanish
Native/ Bilingual
Certification
- Basic Life Support (BLS), National CPR Foundation, 2026
Timeline
Volunteer
Boys and Girls Club
04.2026 - 07.2026
Blood Donor Ambassador
American Red Cross
01.2026 - Current
Caregiver
Rosewood Assisted Living
01.2023 - 10.2024
Bachelor of Science - Public Health Studies: Pre-Clinical Sciences
Portland State University