Diana Villasenor
Walgreens
Burbank,US
2
Languages
1
Certification
23
years of professional experience
Sr. Pharmacy Technician delivering accurate prescription dispensing, insurance claim resolution, and medication support in a high-volume retail pharmacy setting. Maintains inventory, patient records, and HIPAA-compliant workflows while reducing turnaround time and supporting safe medication use. Trains peers on billing edits and prior authorization steps to keep claims moving and minimize rework.
Work History
Sr. Pharmacy Technician
23 Years 1 Month- Process 150 prescriptions per shift while maintaining accuracy, patient safety, and pharmacist supervision.
- Dispense medications accurately, label prescriptions precisely, and support safe dosing under pharmacist supervision.
- Maintain inventory levels and medication availability to support efficient daily pharmacy operations.
- Support customers by collecting prescription information, answering phones, and giving clear pickup instructions.
- Train pharmacy technicians on billing edits, prior authorization workflows, and prescription transfer updates.
- Follow pharmacy laws, safety standards, and HIPAA requirements while updating patient records and communicating transfer timelines.
Education
Pharmacy Technician License
Diploma
Skills
Prescription processing
Pharmacy inventory management
Insurance claim processing
Prior authorization workflows
Medication dispensing
Controlled substance inventory
Medication synchronization
Data entry
Pharmaceutical calculations
Medical terminology
Customer engagement
Time management
Immunization administration
Sterile compounding
Medication reconciliation
Certification
Pharmacy Technician License, Dec 2002
NHA, Jul 2025
CPR Certification 2025
Languages
Spanish
Highly proficient
Timeline
Sr. Pharmacy Technician
Walgreens
08.2003 - CurrentRead More
Verdugo Hills High School
Diploma
Read More
American Career Collge
Pharmacy Technician License
Read More
Personal Information
Title: Pharmacy Technician