Diana Vo
Clinical Director
Irvine,CA
Summary
Problem-solving Clinical Director qualified to manage support and direct teams, perform client care and further motivate talented staff. Enthusiastic professional with background affecting positive client outcomes, provide supportive supervision for clinician growth, finding creative solutions to administrative issues and interacting with diverse personalities.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
Work History
Clinical Director
Renaissance Recovery
Fountain Valley, CA
07.2019 - Current
- Interacted effectively with clinical staff and clients by using active listening and interpersonal skills.
- Participated in clinical research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
- Worked with program director to develop clinical staff through education, evaluation, performance management, and competency improvement.
- Created customized treatment plans, working with clinical staff and clients to assess and meet individual needs.
- Developed, implemented, revised, and evaluated policies and procedures.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Facilitate hiring of qualified clinical personnel by interview applicants and making recommendations for employment.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Assessed clients, determined needs and managed care.
- Monitored, analyzed, and corrected therapist performance and worked with program director to raise standards of practice.
- Responded to crisis situations with calm and professional approach to optimize support.
- Developed improvement plans to solve problems and improve lagging areas.
Clinical Director
Alliance Recovery
Fountain Valley, CA
11.2020 - Current
- Interacted effectively with clinical staff and clients by using active listening and interpersonal skills.
- Participated in clinical research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
- Worked with program director to develop clinical staff through education, evaluation, performance management, and competency improvement.
- Created customized treatment plans, working with clinical staff and clients to assess and meet individual needs.
- Developed, implemented, revised, and evaluated policies and procedures.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Facilitate hiring of qualified clinical personnel by interview applicants and making recommendations for employment.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Assessed clients, determined needs and managed care.
- Monitored, analyzed, and corrected therapist performance and worked with program director to raise standards of practice.
- Responded to crisis situations with calm and professional approach to optimize support.
- Developed improvement plans to solve problems and improve lagging areas.
Clinical Supervisor
Renaissance Recovery
Fountain Valley, CA
03.2020 - Current
- Assessed patients, determined needs and managed care.
- Monitored, analyzed, and corrected therapist performance and worked with program director to raise standards of practice.
- Responded to crisis situations with calm and professional approach to optimize support.
- Developed improvement plans to solve problems and improve lagging areas in regards to clinical skillset.
Clinical Director
Gold Standard Recovery Services
Huntington Beach, CA
2018 - 2019
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Participated in evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
- Developed, implemented, revised, and evaluated policies and procedures.
- Provide ongoing therapy to clients to implement appropriate treatment plans, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
Private Practice Therapist
Moving Forward Psychological Institute
Fountain Valley, CA
2018 - Current
- Maintained and updated client records, changes in service plans and treatment reports.
- Tracked progress according to goals for interventions.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
In Patient Therapist
College Hospital
Cerritos, CA
2015 - 2018
- Maintained confidentiality of patient data and condition to safeguard health information.
- Provided individual and group therapy for youth, adults, and developmentally delayed and severely mentally ill long term patients
- Worked closely with multidisciplinary team to support patients and their families.
- Wrote appeal letters for Medi-Cal insurance billing denials
Social Worker
College Hospital
Cerritos, CA
2013 - 2014
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Interviewed patients and families to assess situations, limitations and issues and implement services to address needs.
- Helped patients develop new coping mechanisms and techniques to drive behavior modification.
- Coordinated external healthcare professionals to uphold high-quality, person-centered care.
- Assisted patients with navigating and accessing social services such as housing and medical care.
- Completed probable cause hearings and Riese hearings when needed to continue advocating for patients to continue supportive mental health stabilization in the hospital setting.
Marriage and Family Therapist Intern
Prototypes
Tustin, CA
2012 - 2013
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients in a residential 18-month long program setting.
- Assisted clients in developing parenting skills in addition to life skills
- Collaborated with other mental health professionals to create comprehensive treatment plans.
- Rendered individual, group and family mental health therapy services to mothers and children age 0-11 years of age, focusing on development of healthy relationships, reunification and mother child bonding.
- Collaborated with social services, referral sources and other treatment professionals to meet client care needs.
Marriage and Family Therapist Trainee
Ettie Lee Youth And Family Services
Pomona, CA
2010 - 2011
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with children and teen clients.
- Rendered mental health and counseling services to children, teens and families, focusing on development of healthy relationships, academic stressors, juvenile offenders and anger management.
- Collaborated with other community professionals to create comprehensive treatment plans.
- Facilitated drug and alcohol education, anger replacement therapy, seeking safety groups
- Documented progress on computerized documentation system as required by the LA County Department of Mental Health using Anasazi electronic medical records system.
Education
Master of Arts - Marriage And Family Therapy
Alliant International University
Irvine 2007 - 2011
Bachelor of Arts - Asian American Studies & Women's Studies
University of California, Santa Barbara
Santa Barbara, CA 2003 - 2007
Extension Program
University of California - San Diego
La Jolla, CA 2013 - 2015
North Orange County Regional Occupational Program
Anaheim, CA 2018 - 2018
EMDR Institute Inc.
2019 - 2019
Skills
Clinical Quality Improvement
Clinical Supervision
Records Management
Hiring, training and onboarding
Crisis Management
Kipu
12 Step Recovery
Addiction
G-Suite
Simple Practice
Therapy Notes
Affiliations
- Member of California Association for Marriage and Family Therapists (CAMFT)
- Member of EMDR International Association (EMDRIA)
- Peer Reviewer for Journal of Sexuality and Disability
- Member of American Association of Sexuality Educators, Counselors and Therapists (AASECT)
Certification
Licensed Marriage and Family Therapist
Timeline
Clinical Director
Alliance Recovery
11.2020 - Current
Clinical Supervisor
Renaissance Recovery
03.2020 - Current
EMDR Institute Inc.
2019 - 2019
Clinical Director
Renaissance Recovery
07.2019 - Current
Clinical Director
Gold Standard Recovery Services
2018 - 2019
Private Practice Therapist
Moving Forward Psychological Institute
2018 - Current
North Orange County Regional Occupational Program
2018 - 2018
In Patient Therapist
College Hospital
2015 - 2018
Extension Program
University of California - San Diego
2013 - 2015
Social Worker
College Hospital
2013 - 2014
Marriage and Family Therapist Intern
Prototypes
2012 - 2013
Marriage and Family Therapist Trainee
Ettie Lee Youth And Family Services
2010 - 2011
Master of Arts - Marriage And Family Therapy
Alliant International University
2007 - 2011
Bachelor of Arts - Asian American Studies & Women's Studies
University of California, Santa Barbara
2003 - 2007