Overview
Work History
Timeline
StoreManager
Diana Vonrekowski

Diana Vonrekowski

Henderson,NV

Overview

19
19
years of professional experience

Work History

Eligibility Specialist

Behavioral Health Solutions, LLC
Las Vegas, NV
05.2024 - Current
  • Provided exceptional customer service to clients, ensuring their needs and concerns were addressed in a timely and professional manner
  • Collaborated with cross-functional teams to resolve client issues, escalating complex cases when necessary to ensure prompt resolution
  • Created detailed reports on client interactions, including feedback, complaints, and resolutions, providing valuable insights for process improvement

Guest Service Agent/Bartender

Historic Hotel Nevada & Gambling Hall
Ely, NV
01.2021 - 10.2023
  • Efficiently handled cash transactions and accurately processed payments using POS system
  • Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
  • Efficiently checked-in and checked-out guests, accurately processing payments and maintaining guest records
  • Responded promptly to guest inquiries, requests, and complaints, resolving issues in a professional and courteous manner

Apartment Leasing Agent

Connor Court Apartments
Beaverton, OR
12.2020 - 10.2023
  • Developed and maintained positive relationships with tenants, addressing concerns and resolving issues promptly
  • Conducted regular property inspections to ensure compliance with safety regulations and maintenance standards
  • Conducted thorough background checks on prospective tenants to ensure suitability for tenancy
  • Developed comprehensive lease agreements that protected both the landlord's interests and tenant rights
  • Maintained accurate records of rent payments, late fees, lease renewals, move-ins/outs using property management software/systems

Accounts Payable Specialist

GINN Group
Vancouver, WA
09.2014 - 11.2017
  • Processed and verified invoices, purchase orders, and expense reports for accuracy and compliance with company policies
  • Managed vendor relationships by resolving payment discrepancies, answering inquiries, and maintaining open lines of communication
  • Performed monthly reconciliations of accounts payable transactions to ensure accurate financial reporting

District Manager

Palm Beach Tan
Portland, OR
03.2011 - 09.2014
  • Provided ongoing training and coaching to sales team members, improving their product knowledge and closing techniques
  • Conducted regular performance evaluations of sales team members, providing constructive feedback and implementing performance improvement plans as needed
  • Led weekly district meetings to communicate goals, provide updates on performance metrics, and address any challenges or concerns

Office Manager

Richard Ross Dental
McMinnville, OR
10.2005 - 03.2011
  • Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
  • Developed and implemented efficient filing systems to improve document organization and retrieval
  • Maintained confidential employee records, ensuring compliance with privacy regulations
  • Managed the office budget, tracking expenses and identifying areas for cost-saving measures

Timeline

Eligibility Specialist

Behavioral Health Solutions, LLC
05.2024 - Current

Guest Service Agent/Bartender

Historic Hotel Nevada & Gambling Hall
01.2021 - 10.2023

Apartment Leasing Agent

Connor Court Apartments
12.2020 - 10.2023

Accounts Payable Specialist

GINN Group
09.2014 - 11.2017

District Manager

Palm Beach Tan
03.2011 - 09.2014

Office Manager

Richard Ross Dental
10.2005 - 03.2011
Diana Vonrekowski