Summary
Overview
Work History
Education
Skills
Timeline
Generic
Diana Waller

Diana Waller

New Canaan,CT

Summary

Demonstrated Chief Operations Officer offering extensive knowledge in business development and strategic planning. Adept at analyzing data and performance metrics to obtain a complete business overview. Resourceful operations leader experienced in monitoring the daily operations of the company and business executives. Adept at leading employees and encouraging maximum growth. Reliable operations specialist with extensive experience establishing policies promoting the company culture and vision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Chief Operations Officer

Pinnacle Wireless LLC
01.2016 - Current
  • Leveraged experience through vital management positions guiding business to success.
  • Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
  • Supported business growth through strategic planning and process development.
  • Streamlined company processes and procedures while enhancing customer satisfaction.
  • Formulated analysis assessments to make informed decisions on proposed projects.
  • Implemented business development strategies, logo designs, and website designs.
  • Monitored internal controls to protect client facilities and assets.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
  • Managed divisional marketing, advertising and new product development.
  • Spearheaded third-party contract negotiations to obtain favorable pricing and scheduling parameters.
  • Implemented team plan, clarified roles of members and introduced new processes to boost quality across departments.
  • Facilitated over $8 million in annual business for 8+ years.

Warehouse Management

HWC Management LLC (previously JNC Management LLC)
06.2013 - 01.2016
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Simplified shipping and receiving processes for improved workflow.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using a POS to update system.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.

Recruiting

HWC Management LLC (Formerly JNC Management LLC)
01.2011 - 06.2013
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Operated and maintained applicant tracking and candidate management systems.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
  • Facilitated new employee orientations to foster positive team attitude.

Cardiovascular Technician (E5)

US Navy
01.2002 - 06.2009
  • Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
  • Inspected, maintained and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
  • Updated subject matter knowledge by participating in educational opportunities and reading technical publications.
  • Maintained and adjusted cardiology and pulmonary equipment.
  • Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
  • Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
  • Tracked findings of procedures such as EKGs using manual and automated recording devices.
  • Measured heart chamber sizes and wall thickness against expected sizes to detect abnormalities.
  • Operated diagnostic imaging equipment to complete contrast-enhanced heart and cardiovascular system radiographs.
  • Helped physicians complete cardiac issues and peripheral vascular concerns by assisting with procedures such as pacemaker insertions and balloon angioplasties.
  • Assisted on cardiac cauterizations by operating multi-channel physiologic monitor.
  • Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
  • Utilized stethoscopes, thermometers and sphygmomanometers to meet patient needs and prescribed medical therapies.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Operated a full service pacemaker and defibrillator clinic for monthly patient assessment of device functionality.
  • Ran the cardiac holter monitoring clinic, prepping and performing holter monitoring and assessing results of test, which were provided to cardiology physicians.

Education

Master of Science - Health And Wellness Coaching

Maryland Institute of Integrative Health
Laurel, MD
12.2023

Bachelor of Science - Clinical Management & Leadership

George Washington University
Washington DC
06.2007

Skills

  • Joint Ventures
  • Internal Control Systems
  • Operational Leadership
  • Operational Standards
  • Operational Efficiency
  • P&L Responsibility
  • Operations Management
  • Corporate Administration
  • Leadership and People Development
  • Corporate Strategy and Development
  • Project Oversight
  • Administrative Support

Timeline

Chief Operations Officer

Pinnacle Wireless LLC
01.2016 - Current

Warehouse Management

HWC Management LLC (previously JNC Management LLC)
06.2013 - 01.2016

Recruiting

HWC Management LLC (Formerly JNC Management LLC)
01.2011 - 06.2013

Cardiovascular Technician (E5)

US Navy
01.2002 - 06.2009

Master of Science - Health And Wellness Coaching

Maryland Institute of Integrative Health

Bachelor of Science - Clinical Management & Leadership

George Washington University

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Diana Waller