Summary
Overview
Work History
Education
Skills
Timeline
Diana Wells

Diana Wells

Lees Summit,MO

Summary

Detail-focused retail merchandising professional with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled at creating product displays and managing inventory for optimum product placement and sales. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Retail Merchandiser

American Greetings
02.2024 - Current
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
  • Arranged consistent shelves, bins, and racks at multiple locations by following established planograms.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Maximized floor space utilization with strategic product arrangement, catering to customer preferences and shopping behaviors.
  • Optimized product turnover rate through regular evaluation of stock levels, clearance sales strategies, and targeted markdowns.
  • Conducted routine store walk-throughs to identify areas for improvement or necessary adjustments in merchandising tactics.
  • Utilized visual merchandising techniques to effectively showcase products in retail stores.
  • Streamlined inventory management with accurate tracking and timely reordering of products.
  • Stocked shelves to match planogram images and instructions.
  • Kept work areas neat, clean and free from debris.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Interacted with guests in friendly and knowledgeable way.
  • Greeted customers and directed to requested products.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Recorded daily activities for inventory control.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Managed timely and effective replacement of damaged or missing products.
  • Planned and scheduled projects and directly performed installations.
  • Followed orders precisely for correct items, sizes and quantities.
  • Greeted store customers and discussed needs.
  • Safely and securely loaded items to prevent damage during transport.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Strengthened vendor partnerships through consistent communication and collaboration on product launches and promotions.

Retail Merchandiser

Hallmark
07.2014 - 02.2024
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
  • Arranged consistent shelves, bins, and racks at multiple locations by following established planograms.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Enhanced store sales through effective product placement and targeted promotions.
  • Maximized floor space utilization with strategic product arrangement, catering to customer preferences and shopping behaviors.
  • Established strong vendor relationships to maintain and support business.
  • Conducted routine store walk-throughs to identify areas for improvement or necessary adjustments in merchandising tactics.
  • Utilized visual merchandising techniques to effectively showcase products in retail stores.
  • Coordinated closely with marketing teams to create cohesive in-store visuals that aligned with brand identity and promotional campaigns.
  • Increased efficiency in merchandise handling processes through implementation of standardized procedures and best practices.
  • Streamlined inventory management with accurate tracking and timely reordering of products.
  • Stocked shelves to match planogram images and instructions.
  • Kept work areas neat, clean and free from debris.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Stocked designated items on shelves, end caps and displays.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Interacted with guests in friendly and knowledgeable way.
  • Greeted customers and directed to requested products.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Recorded daily activities for inventory control.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Managed timely and effective replacement of damaged or missing products.

Education

High School Diploma -

Glendora High School, Glendora, CA
06.1990

Skills

  • Visual Merchandising
  • Plan-o-gram creation
  • Merchandise planning
  • Interior and exterior displays
  • Dependable and reliable
  • Customer Service
  • Quick Learner
  • Motivated Team Player
  • Time Management
  • Attention to Detail
  • Organization and Categorization

Timeline

Retail Merchandiser - American Greetings
02.2024 - Current
Retail Merchandiser - Hallmark
07.2014 - 02.2024
Glendora High School - High School Diploma,

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Diana Wells