Diana Wick
Mitchell,SD
Summary
Dedicated professional with a strong background in healthcare and hospitality, notably at Countryside Assisted Living. Skilled in medication administration and patient care, I excel in efficiency and empathy, ensuring quality service and support. Proven ability to maintain meticulous attention to detail while fostering positive relationships with residents and families.
Overview
31
31
years of professional experience
Work History
Laundry Attendant
Countryside Living Ctr
Mitchell, SD
09.2003 - Current
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Received and sorted articles by type, color and degree of soil.
- Moved loads between machines, operated ironing equipment and folded laundered items.
- Cleaned residents' rooms, bedding, and clothing for a large assisted living facility.
- Changed bed linens.
- I vacuumed the hallways.
Kitchen Staff Member
Edgewood Memory Care
Mitchell, SD
08.2019 - 11.2019
- Help prepare food for residents.
- Serve residents.
- Help clean up the kitchen afterwards, and wash the dishes, etc.
- Prepare snacks and meals for residents.
Resident Assistant
Countryside Assisted Living
Mitchell, SD
08.2016 - 08.2019
- Cleaned residents' apartments.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Medication Aide
Countryside Assisted Living
Mitchell, SD
09.2003 - 04.2015
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Attended continuing education classes related to medication administration topics.
- Researched medications to better understand properties and interactions with other drugs.
- Verified patient information and documented medication administration accurately in patient charts.
- Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient.
- Provided education on safe medication practices for family members and caregivers of discharged patients.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Assisted patients with personal care to alleviate burden on family members.
- Prepared and administered oral, topical, and injectable medications as directed by healthcare providers.
- Adhered strictly to established policies, procedures and protocols related to medication administration.
- Obtained, recorded and reported patient vital signs for medication administration.
- Observed patients for adverse reactions to medications or treatments.
- Coordinated with pharmacists to clarify prescriptions and ensure proper medication dispensing.
- Ensured that all controlled substances are appropriately secured at all times according to state regulations.
- Provided support and assistance to nursing staff with patient care activities.
- Administered oral medications to patients in accordance with doctor's orders.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Monitored vital signs during medication administration to quickly identify complications.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Provided assistance to nursing staff in administering injections, intravenous therapy and other treatments.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Administered prescribed medications to patients and maintained related medical records under supervision.
- Maintained medication stock and cleaned patient rooms and equipment.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Reminded patients to take prescribed medications or nutritional supplements.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
Medication Aide
LifeQuest
Mitchell, SD
05.1994 - 05.2003
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Monitored vital signs during medication administration to quickly identify complications.
- Ordered drug supplies from pharmacy as needed for patient care needs.
- Attended continuing education classes related to medication administration topics.
- Researched medications to better understand properties and interactions with other drugs.
- Verified patient information and documented medication administration accurately in patient charts.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient.
- Provided education on safe medication practices for family members and caregivers of discharged patients.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Assisted patients with personal care to alleviate burden on family members.
- Prepared and administered oral, topical, and injectable medications as directed by healthcare providers.
- Adhered strictly to established policies, procedures and protocols related to medication administration.
- Obtained, recorded and reported patient vital signs for medication administration.
- Coordinated with pharmacists to clarify prescriptions and ensure proper medication dispensing.
- Observed patients for adverse reactions to medications or treatments.
- Ensured that all controlled substances are appropriately secured at all times according to state regulations.
- Provided support and assistance to nursing staff with patient care activities.
- Assisted in updating patient care plans with medication changes and observations.
- Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
- Administered scheduled drugs under direct supervision of licensed nurse.
- Answered patient call signals and signal lights to determine patients' needs.
- Liaised with nursing staff to prepare and administer prescribed medications to patients.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
- Planned and served meals and snacks to patients according to prescribed diets.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Monitored patients for adverse reactions to medications and reported findings to healthcare professionals.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Participated in team meetings to discuss patient care and medication management strategies.
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Verified the identity of the patient receiving medication prior to administration.
- Conducted regular audits of medication administration records for compliance with regulations.
- Maintained a clean and safe environment in the medication preparation area.
- Educated patients on medication purposes, dosages, and potential side effects.
- Followed protocols for disposing of expired or unused medications safely.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Assisted patients with activities of daily living, including medication reminders.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Evaluated patient responses to medications administered and reported any changes or unusual occurrences immediately to supervising nurse or physician.
- Assessed patient needs in response to medications.
- Collected specimens from patients for laboratory testing purposes.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Participated in performance improvement initiatives related to medication management processes.
- Completed continuing education to stay updated on medication administration practices.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Reminded patients to take prescribed medications or nutritional supplements.
- Turned and repositioned bedridden patients to prevent bedsores.
- Performed wellness observations, documenting side effects for clinical follow-up.
- Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
- Demonstrated a commitment to customer service by responding promptly and courteously to requests from patients, visitors, physicians and other members of the healthcare team.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Monitored patient vital signs and responded to emergencies as needed.
- Provided assistance to nursing staff in administering injections, intravenous therapy and other treatments.
- Ensured compliance with state and federal regulations regarding medication administration.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Administered prescribed medications to patients and maintained related medical records under supervision.
- Preparedvarious medications per shift to distribute to patients orally, topically, or through inhalation.
- Planned optimal meals based on established nutritional plans.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Use feeding tube on residents
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
Education
Bachelor of Arts - Human Services
Dakota Wesleyan University
Mitchell05-1994
Associate of Arts - Child Development
Mitchell Technical College
Mitchell, SD01-1987
Skills
- Efficiency
- Empathy
- Interpersonal Skills
- Problem-solving aptitude
- Time management
- Laundry processes
- Sorting linens
- Conflict resolution
- Attention to detail
- Problem solving
- Team collaboration
- Guest relations
- Time management
- Folding techniques
- Laundry folding
Languages
English
Professional
Timeline
Kitchen Staff Member
Edgewood Memory Care
08.2019 - 11.2019
Resident Assistant
Countryside Assisted Living
08.2016 - 08.2019
Laundry Attendant
Countryside Living Ctr
09.2003 - Current
Medication Aide
Countryside Assisted Living
09.2003 - 04.2015
Medication Aide
LifeQuest
05.1994 - 05.2003
Bachelor of Arts - Human Services
Dakota Wesleyan University
Associate of Arts - Child Development
Mitchell Technical College
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