Diana Williams
Covington,WA
Summary
Dynamic professional with a proven track record at Delta Air Lines, Inc, enhancing operational workflows and team productivity. Expert in data entry proficiency and office administration, excel in creating efficient, organized environments. Renowned for exceptional time management and a respectful, compassionate approach, Consistently deliver personalized solutions that exceed employer and client expectations.
Overview
7
7
years of professional experience
Work History
Caregiver Admin
The Personal Touch
10.2017 - Current
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting patient''s personal space.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
Baggage Coordinator
Delta Air Lines, Inc
01.2023 - 10.2024
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Operated baggage scanners and computers to route baggage and cargo to correct passenger's destination.
Travel Agent
Costco Travel
05.2022 - 03.2024
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Education
High School Diploma -
Redlands East Valley High School
Redlands, CA06-2015
Skills
- Time Management
- Elderly Care
- Respectful and Compassionate
- Recordkeeping and File Management
- Office Administration
- Data entry proficiency
- Property valuation
- Employee Scheduling
Timeline
Baggage Coordinator
Delta Air Lines, Inc
01.2023 - 10.2024
Travel Agent
Costco Travel
05.2022 - 03.2024
Caregiver Admin
The Personal Touch
10.2017 - Current
High School Diploma -
Redlands East Valley High School
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