Diana Williamson
Construction Operations
Lakeland,FL
Summary
Director of Operations with 30 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Versatile with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in most all facets of Construction.
Overview
27
27
years of professional experience
Work History
Director of Operations
FIBERLINE Communications
06.2020 - 10.2022
- Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
- Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
- Identified client business and operational needs, introducing services to provide solutions.
- Determined optimal construction requirements and site plans.
- Directed training improvements to reduce knowledge gaps and eliminate workforce inefficiencies.
- Estimator of materials and labor requirements.
- Monitored, coached managers and foreman's coordinating efficient site work and tight schedules.
- Coordinated day-to-day schedules of crew's to satisfy project needs.
- Assigned work to employees based on project requirements and individual team member strengths.
- Monitored progress by establishing plans, budgets and measuring results.
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
- Negotiated with vendors, suppliers and sub's acquiring mutually beneficial agreements.
- Established and monitored quality assurance standards to achieve operational excellence.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Maintained safety onsite and upheld all OSHA regulations.
- Identified and reviewed proposed change order requests.
Operations Manager
GW Communications, LLC
01.2019 - 06.2020
- Managed operations with responsibility for profit and loss, scheduling, training and inventory control.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom- line profitability.
- Implemented process improvements based on identification of productivity or quality issues.
- Assessed, optimized and elevated operations to target current and expected demands.
- Evaluated and processed shift reports to assess metrics and make proactive adjustments to plans.
- Developed incident management strategy, including troubleshooting, root cause analysis and resolution.
- Performed timely and budget-complying project management on multi-faceted issues.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Monitored operations to verify quality, delivery schedule and conformance to contract specifications.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Completed inspections of current construction, refurbishment and repair projects.
- Determined work met applicable city, state and federal guidelines and discipline-specific codes.
- Re-inspected commercial and residential constructions which previously failed inspections.
- Reviewed drawings and assessed construction against plans.
Assistant Project Manager
Tracker Energy Services
03.2017 - 01.2019
- Escalated complex issues for timely resolution to maintain schedules and serve customer needs.
- Updated project plans based on changing objectives, specifications and staff availability.
- Produced status reports for customers and senior management.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Improved productivity initiatives, coordinating itinerary and scheduling.
- Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Supervised Oil/Gas pipelining operations to include design, construction and operation practices. Monitoring safety regulations, laws and protocols.
Senior Budget Analyst
AECOM
01.1996 - 03.2017
- Completed monthly operational reviews to check budget compliance and identify areas in need of adjustment.
- Monitored budget execution work, including obligations incurred and actual expenditures of funds.
- Performed budget formulation work involving review and preparation of budget estimates and financial plans.
- Compiled and reviewed procurement data to make effective projections.
- Analyzed performance of current contracts to identify amendment additions and ensure full regulatory compliance.
- Drove expense reduction by developing cost-saving initiatives.
- Monitor existing contracts for upcoming expiration dates, subsequently coordinating with appropriate channels for contract re-negotiation and possible renewal.
- Negotiated and prepared contracts, bids and order forms.
- Monitored Contract demands, negotiating and processing change orders. Submitted all project closeout documents in accordance with contract terms.
Education
BBA - Construction Management
Northwestern University Fort
BBA - Accounting And Business Management
Northwestern University Fort Polk
High School Diploma - undefined
Deridder High School
Skills
- Quality Control Analysis
- Management of Financial Resources
- Budgeting Client Base Retention
- Staff Management
- Construction Management
- Financial Planning
- Financial Report Writing
- Root Cause Analysis
- Risk Analysis
- Financial Report Interpretation
- Financial Management
- Account Reconciliation
- Incident Management
- Process Improvement
- Profit & Loss
- Business Analysis
- Quality Assurance
- Financial Analysis
- Project management
- Operations management
- Forecasting
- Financial Modeling
- Auditing
- Analysis skills
- Leadership
- Communication skills
- Budgeting
- Workforce development
- Time management
- Conflict management
- OSHA 10
- OSHA 30
- Performance Monitoring and Evaluation
- Manage Operations
- Job Assignments
- Recycling and Conservation
- Organizational Structuring
- Overseeing Personnel
Timeline
Director of Operations
FIBERLINE Communications
06.2020 - 10.2022
Operations Manager
GW Communications, LLC
01.2019 - 06.2020
Assistant Project Manager
Tracker Energy Services
03.2017 - 01.2019
Senior Budget Analyst
AECOM
01.1996 - 03.2017
BBA - Construction Management
Northwestern University Fort
BBA - Accounting And Business Management
Northwestern University Fort Polk
High School Diploma - undefined
Deridder High School
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